Operations Support
2 days ago
DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Able to identify and solve any related customer issues
- Monitor and handle any problems related to loan products
- Coordinate and support other teams internally on related ops issues, e.g. customer service
**Requirements**:
- Basic Microsoft Office (Word/ Excel/ PowerPoint)
- Bachelor's Degree in any field (GPAX over 2.5)
- Good analytical and problem-solving skills
- Strong communication skills ( written/verbal: Thai )
- A Team player/ work well in team
- Being able to communicate in English will be an advantage
- Able to work a shift and on weekends, Able to work flexible hours
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