Meetings Services Assistant

1 week ago


กรงเทพมหานคร, Thailand United Nations Full time

The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.

This position is located in the Conference Management Unit, Commercial and General Services Section (CGSS), in the Division of Administration. The incumbent reports to the Conference Services Technician.

**Responsibilities**:
Under the direct supervision of Conference Services Technician, and overall supervision of the Chief, Conference Management Unit, the incumbent is required to perform the following functions:

- Prepares conference material for meetings to be held away from Headquarters. Provides technical support for the AI Captioning service, ensure the audio quality to the captioner system and connectivity to Microsoft Azure cloud.
- Sets-up meeting rooms for the ESCAP Commission session and its main committees, regional and other intergovernmental groups.
- Replaces, as needed, senior staff in the servicing of meetings and in making daily meeting room reservations.
- Briefs new and temporary staff as appropriate.
- Assists relevant officials and delegates in the meeting room on meeting-related matters.
- Performs other related duties as required.

Competencies
- Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education
High school diploma or equivalent is required.

Relevant first-level university degree in combination with one year of qualifying experience may be accepted in lieu of three years of required experience.

Work Experience
A minimum of three years (or one year if graduated with a bachelor’s degree) of experience in conference support, information technology or related area is required.

Experience in organizing virtual conferences is required.

Experience in webcasting and broadcasting is desirable.

Experience in improving the conference technology in conference/meeting rooms is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Assessment
Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice

Must have passed the United Nations Global General Service Test (GGST) at Headquarters or an equivalent locally-administered test at Offices Away from Headquarters.

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.



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