Assistant Sales Manager
2 months ago
Summary
- Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.
- Maintains complete and supported records of all MICE / Events Agreements, Contracts and Quotations for the Hotel.
- Establishes an efficient trace file to ensure that all business booked is properly tracked.
- Submits Sales report to Director of Events / Assistant Director of MICE Sales in a timely manner.
- Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation.
- Prepares and ensures all Events Orders are distributed to concerned department in a timely manner.
- Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and Driving Customer Preference.
- Pre-qualifies and targets major Companies and Government Departments, utilising Events database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
- Carefully plans Sales Calls into defined objectives.
- Maintains a detailed knowledge of Hotel facilities, features and services.
- Professionally conducts routine Sales Visits, Sales calls, telemarketing activities to identify new business opportunities.
- Meets and greets VIP guests upon arrival/ departure.
- Conducts regular Market Surveys and Competitor Researches.
- Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Events business opportunities.
- Entertains and conducts site inspections to relevant Companies representatives/ Government officials/ delegates whenever required.
- Implements all MICE & Events action plans related to responsibility areas as outlined in the Marketing plan.
- Assists MICE & Events Buddy to follow-up on all matters in the absence of MICE / Events Buddy.
- Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.
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