Sales Support Executive
5 months ago
At **Nespresso**, our mission is to create the highest quality, most sustainable cup of coffee**. **By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences**.**
Nespresso Thailand is a young and fast growing market and we are looking for experienced **Sales Support Executive **who would play a key role to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, and updating Nespresso tools.
**POSITION SNAPSHOT**
Location: Bangkok, Head Office
Company: Nespresso
Business Unit/Division: B2B
Full-time
2+ years of experience in sales operation, sales support, or back-office support
**A DAY IN THE LIFE**
**Provide back-office support**
- Support the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications
- Execute business excellence support (i.e. reporting, process and tools)
- Execute all Sales Support administrative tasks
- Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on
- and offline
- Provide real-time overview of operational spend and initiate follow-up on controlling grids
- Coordinate and align all internal communications, and facilitate these processes
- Support Third Party Management, e.g. monitor interactions and compare actual performance with pre-defined expectations, identifying potential problems, and suggesting appropriate actions to mitigate risks and ensure quality
**Support in business performance analyses and update system**
- Assist in the definition of key performance indicators for the B2B sales channels
- Collect data as input for reporting on market performance KPIs
- Provide actionable recommendations to the team in order to drive additional sales and suggestions for the acquisition / activation strategy
- Update C4C and Nessoft for B2B
**ARE YOU A FIT?**
- Bachelor’s Degree in Commercial, Sales, Marketing, Economics or equivalent
- 1-2 years in sales support/admin experience, preferably in B2B
- 1-2 years experience in a (field) sales environment, preferably in a high end luxury brand or FMCG
- Fluent in English
People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together
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