Senior Customer Service
5 months ago
**Job Detail**:
- Senior Customer Service (Chinese Speaking) (30K-35K) (SDG-104449)
- เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า (ภาษาจีน)-
- Create job files and Issue reconciliation sheets after shipment completion.
- Co-ordinate with sales/customer/and overseas agent & Key account for obtaining shipment instructions and follow the SOP requirements.
- Co-ordinate with customer/carrier/supplier and related department for export process.
- Follow up orders and keep customers informed of the cargo movement.
- Handle all relevant export documents.
- Take personal responsibility for solving problems, to follow up requests and / or problems that customers experience.
- Check quality and accuracy of works to meet company standards and objectives.
- Recheck debit/credit from oversea & complete Billing to customer, oversea agent & all vendors.
- Other tasks as assigned by Manager- สร้างไฟล์งานและออกเอกสารกระทบยอดหลังจากการจัดส่งเสร็จสิ้น
- ประสานงานกับฝ่ายขาย/ลูกค้า/และตัวแทนในต่างประเทศ & บัญชีหลักเพื่อรับคำแนะนำในการจัดส่งและปฏิบัติตามข้อกำหนด SOP
- ประสานงานกับลูกค้า/ผู้ขนส่ง/ซัพพลายเออร์ และแผนกที่เกี่ยวข้องสำหรับกระบวนการส่งออก
- ติดตามคำสั่งซื้อและแจ้งให้ลูกค้าทราบถึงความเคลื่อนไหวของสินค้า
- จัดการเอกสารส่งออกที่เกี่ยวข้องทั้งหมด
- รับผิดชอบส่วนบุคคลในการแก้ไขปัญหา ติดตามคำขอ และ/หรือปัญหาที่ลูกค้าประสบ
- ตรวจสอบคุณภาพและความถูกต้องของงานให้เป็นไปตามมาตรฐานและวัตถุประสงค์ของบริษัท
- ตรวจสอบเดบิต/เครดิตจากต่างประเทศอีกครั้ง และจัดทำการเรียกเก็บเงินให้กับลูกค้า ตัวแทนในต่างประเทศ และผู้ขายทั้งหมด
- งานอื่นๆ ตามที่ผู้จัดการมอบหมาย
- Thai nationality, Male, Female, age 26 - 35 years old- Bachelor's degree
- Bachelor’s Degree in Logistics & Freight Forwarding or related field.
- 2-4 years experience in Logistics, Shipping/ Airline/ Freight Forwarder business.
- Proficient in MS-office (excel, word, and Power Point)
- Good command in English (communication with Chinese report line, clients and documents)
- Good command in Chinese language (communication with report line and client)- Preferably with working Experience and knowledge in Global logistics.
- Computer knowledge with software and hardware is a plus
- Pleasant personality, Service-orient minded and Self-motivated.
Language Skill
- English level : Conversational
- Japanese level : None
- Workplace Area: MRT Phetchaburi
- Working Hour: 9:00-18:00(Monday - Friday)
- About the Benefits
- 30,000-35,000THB
- About the company
- Product & Service: Logistic service
- Business Type: Distribution / Transportation / Warehousing;- สัญชาติไทย, ชาย, หญิง อายุ 26 - 35 ปี- ปริญญาตรี
- วุฒิปริญญาตรี สาขาโลจิสติกส์และการขนส่งสินค้า หรือสาขาที่เกี่ยวข้อง
- มีประสบการณ์ 2-4 ปีในธุรกิจโลจิสติกส์, ชิปปิ้ง/ สายการบิน/ Freight Forwarder
- มีความเชี่ยวชาญใน MS-office (excel, word และ Power Point)
- สามารถใช้ภาษาอังกฤษได้ดี (สื่อสารกับสายรายงานชาวจีน ลูกค้า และเอกสาร)
- สามารถใช้ภาษาจีนได้ดี (สื่อสารกับสายรายงานและลูกค้า)- มีประสบการณ์การทำงานและความรู้ด้านโลจิสติกส์ระดับโลกจะพิจารณาเป็นพิเศษ
- มีค
-
Senior Customer Service
4 months ago
กรุงเทพมหานคร, Thailand RGF Full time**Job Detail**: - Senior Customer Service (30K-35K) (SDG-103747) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and Overseas agent & Key account for obtaining shipment instructions and follow...
-
Csr: Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Gbs Sr Customer Service Rep
16 hours ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Senior Customer Service and Sales Assistant
5 months ago
กรุงเทพมหานคร, Thailand Straumann Full time**Main Purpose of the Role** Deliver quality services to customers, ensure that the services are delivered timely and precisely according to the customer’s business needs and specifications while meeting the company’s quality standards. **Key Responsibilities** - Have a broad understanding of company policy and procedure as relates to Customer Service...
-
Customer Service Representative
4 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand GrowthFn Sdn Bhd Full timeCustomer Service - Thai Proficiency Location: Bangkok, Thailand Salary Details: Base salary: 22,000 THB ++ KPI: up to 1,000 THB per month Attendance: up to 750 THB per month Night Shift: 200 THB per day (after 10pm available) Project: Travel Account Qualification: Bachelor's degree Shedule: Able to work in shift rotations Headcount: 30 1 month training (Mon...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
5 months ago
สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time**Industry**: Trading(Electronics/Semiconductors) - ** Job Description**: - Collect daily PO & SO, data entry, data cross-checking (Order Management) - Update or reschedule both pull-in and push-out as per customers' requests (Schedule Management) - Forecast Management - Coordinate with other departments to follow up with on-time delivery - Generate and...
-
New Business
6 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeExploring and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units. Defining new business development analysis and requirements to support contact center operations, outsourced contact center, AIS Shops, and relevant business units. Coordinating with relevant business...
-
Customer Service-bangkok Thailand
1 month ago
กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full timeOffice location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...
-
Senior Customer Services
5 months ago
กรุงเทพมหานคร, Thailand Abbott Laboratories Full time**Primary Job Function** Process direct orders to end customer and orders to distributors and collaborate with warehouse for deliver product to end user **Core Job Responsibilities** - Back up direct billing process - Process CN and other related adjustment - Coordinate between sales and distributors regarding to order issues - Maintain and update country...
-
Corporate Customer Officer
5 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeFirst Contact and Support for Service Operation. **E2E Registration (Online and Batch)**: Check document, verify information before registration and follow document for tracking & archiving. Co-ordinate with related function for implementation and delivery (SIM, Number, Device). Responsible to support customer requesting and problem handling to be...
-
Customer Service Advisor
5 months ago
กรุงเทพมหานคร, Thailand Growthfn Sdn Bhd Full timeThe Customer Service Advisor interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to our...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time*Working visa will be provided Position: Customer Service - Thai Location: KL Sentral Working hours: 24/7 rotational shift **Salary**: RM4,000 (basic) + up to RM700 (allowance) **Requirements**: - Fluent in Thai and English - Minimum 1 year in customer service experience - Bachelor's Degree and above - Willing to relocate to...
-
Corporate Customer Officer
4 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeProvide end to end process for sales order and registration service included. Support BC for creating sales order and register service. Coordinate with related department in order to send sales order for implementation. Tracking sales order in order to completed and start invoice for customer. Responsible to support BC requesting and problem...
-
Senior Executive Service Centre
2 months ago
กรุงเทพมหานคร, Thailand ELITE ASIA (SG) PTE. LTD. Full timeElite Asia (SG) Pte Ltd is hiring a **Senior Executive Service Centre & Operations** for our partner, one of the leading global solar inverter headquartered in China. Providing complete photovoltaic power system solutions, including residential and commercial power plants solutions. **Responsibilities**: - Setup/Enforce/maintain and oversee the daily...
-
Customer Service
4 months ago
บางนา, กรุงเทพมหานคร, Thailand บริษัทจัดหางาน เวิร์คเมท โซลูชั่นส์ จำกัด Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service-native Malaysian
4 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEssential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Attend to customer needs and concerns; demonstrate empathy while...
-
Corporate Customer Officer
4 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full timeFirst Contact and Support for Service Operation. **E2E Registration (Online and Batch)**: Check document, verify information before registration and follow document for tracking & archiving. Co-ordinate with related function for implementation and delivery (SIM, Number, Device). Responsible to support customer requesting and problem handling to be...
-
Customer Service
5 months ago
กรุงเทพมหานคร, Thailand IPNX NIGERIA LIMITED Full time**Position Overview**: We are seeking a highly motivated and fluent Thai speaker to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support and assistance to our Thai-speaking customers through various communication channels. **Key Responsibilities**: - **Language...