Assistant Kyc Manager

3 months ago


คลองเตย กรงเทพมหานคร, Thailand Bitkub Full time

Work closely with the KYC manager to oversee daily KYC duties and ensure KPIs are met.
Supervise the KYC team to ensure operational excellence.
Provide people management by coaching, inspiring, and guiding agents under supervision and ensuring KPIs are met.
Ensure that all subordinates are working effectively and follow all technical and company processes.
Keep accurate records and document KYC actions and discussions.
Implement tools for the regular tracking, review, and reporting of the performance of the teams in delivering KPIs and targets.
Identify, prioritize, and resolve KYC-related issues.
Collaborate with cross-functional teams to improve the operational tools and systems.
Qualifications.
Fluent in both Thai and English.
Bachelor s degree in any field.
Excellent communication, explanation, attention to detail, can-do attitude and leadership skills.
Minimum 3 years experience in a supervisor role with strong people management skill.
Familiar with KYC, AMLO is a must.
Able to work under pressure and solve problems independently while holding strong organizational skills.
Nice to have.
**Experience in any of the following industries**: Banking, Online Payments, Cryptocurrency, Exchanges, or Trading.
Years of experience in KYC or Operation.
Work experience in a high-growth startup or tech company.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: English, Thai


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