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Kyc Manager
3 months ago
Manage the development and implementation of operational strategies for the KYC team.
Control resources and utilize assets to achieve qualitative and quantitative targets.
Set a clear mission and deploy strategies focused on that mission.
Provide people management by coaching, inspiring, and guiding agents under supervision and ensuring KPIs are met.
Ensure that all subordinates work effectively and follow all technical and company processes.
Share relevant data and information with internal and external partners to ensure a high level of communication and feedback to optimize performance.
Recruit, develop, manage, retain, and lead staff to ensure adherence to all targets KPIs, and SLAs.
Ensure proper notification and escalation of service activities are followed to ensure smooth operation.
Collaborate with other departments to improve processes to achieve KYC goals efficiently.
Summarize and interpret the important data into both report and presentation visually and understandingly Work closely with the top management team to enhance KYC and customer experience.
**Qualifications**:
At least holding a bachelor's degree in finance, business administration, law, or a related field is preferred.
Native in Thai and fluent in English.
Having 3-5 years of experience in KYC/AML compliance and Operations, ideally within the relevant industry (e.g. Fin-Tech, banking, securities, online payments, cryptocurrency, exchanges, or trading) with a minimum of 5 years of experience in a supervisory role.
Able to manage multicultural and diverse teams and have a strong mindset in people development.
Excellent problem-solving skills to address complex KYC/AML issues and implement effective solutions.
Ability to develop and deliver KYC/AML training programs for staff.
Ability to manage KYC/AML projects effectively, meeting deadlines and ensuring quality control.
**Nice to have**:
**Certifications**: Familiarity with relevant KYC/AML certifications like those offered by the Association of Certified Anti-Money Laundering Specialists (ACAMS) or the Financial Crimes Enforcement Network (FinCEN) is a plus.
Work experience in a high-growth startup or a tech company.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
**สำคัญ**: โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
**Job skills required**: Finance, English, Thai, Compliance
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