50126 Senior Global Forwarding Agent

3 days ago

กรงเทพมหานคร, Thailand C.H. Robinson Full time

Enter the introduction paragraph(s).

**Responsibilities**:

- ** DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consist of, but are not limited to, the following:
**Maintain Operational Excellence**:

- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
- Understand and input applicable financial components of shipments to generate correct billing for customers
- Execute/Coordinate shipments and mentor others on how to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
- Create, maintain, and update shipments in Navisphere, ensuring accurate data
- Provide complex quotes based on needs of network
- Coach and train others on pricing strategies
- Provides track and trace service to customers and generates shipment documents
- Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
- ** Facilitate Relationships**:

- Builds great relationships with customers, responding timely and following up on issue resolution
- Communicate clearly, timely, and effectively with Customers/Agents, CHR offices, and Outside Vendors
- Lead by example when it comes to customer outreach, retention, and expansion
- Act as a resource and expert to the department, branch, and network on customer requirements & process initiatives
- Work effectively in a team environment and collaborate cross-functionally, building relationships with account management identifying client by identifying and proposing process improvement and/or consultative leads
- Monitor customer shipments trends and its impact to our processes and operations
- ** Other Activities**:

- Ensure customer SOPs are maintained and adhered to
- Make recommendations to improve or implement technology solutions to recognize efficiencies and improve net revenue
- Provide support to Sales Executives and Account Managers for customer reporting
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

**Required Qualifications**:

- High School diploma or GED
- Minimum 3-5 years of Global Forwarding industry experience
- Advanced proficiency in Microsoft Office Suite of programs
- Site Specific: Fluent in Spanish and English (written and verbal)

**Preferred Qualifications**:

- Associate’s or bachelor’s degree from an accredited college or university
- Knowledge or coursework in Supply Chain, Logistics, or International Business
- Extensive industry and department knowledge (process & handling, regulations, international shipping, etc.)
- Strong prioritization, multi-tasking skills, and high level of flexibility as priorities and needs change daily
- Proactive, ambitious, hardworking, and analytical mindset
- Excellent written and oral communication skills
- Ability to work in a fast-paced and deadline-driven office environment
- Proven track record of dealing with customers and being client focused
- High level of attention to detail and ability to execute with 95% or higher monthly audit compliance and mínimal unbillable charges
- Site Specific: Fluent in the local language
- Site Specific: Ability to speak multiple European languages
- Site Specific: Knowledge and experience with customs procedures and formalities (customs clearance, bonded transports)
- Values a diverse and inclusive work environment

**Benefits**
- Social Security fund
- Group Health Insurance
- Provident Fund (5%)
- Flexible Benefit (Dental treatment or Optical purchase)
- Birthday Leave

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

  • Global Forwarding Agent

    2 days ago

    กรุงเทพมหานคร, Thailand C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • Global Forwarding Agent

    7 months ago

    กรุงเทพมหานคร, Thailand C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • Global Forwarding Agent-transport

    4 months ago

    กรุงเทพมหานคร, Thailand C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • Global Forwarding Agent- Air Exports

    3 months ago

    กรุงเทพมหานคร, Thailand C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent (Customer Service Executive) **to join the **Air Exports **team in Bangkok. As a customer service executive for Global Forwarding, you will be your customers’ primary contact responsible for managing and operating the shipment...

  • Senior Sale Agent

    2 weeks ago

    มีนบุรี, กรุงเทพมหานคร, Thailand บริษัท แคปปิตอลจีดีเวลลอปเมนท์ จำกัด Full time

    Senior Sale Agent / Senior Property Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตมีนบุรี) สาขาอาชีพหลัก : ขาย สาขาอาชีพรอง :...

  • Overseas Customer Service

    7 months ago

    ลาดพร้าว, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a global business in the shipping, freight forwarder, and logistics sectors. - Handling operation procedures for export and import shipments in sea and air transport. - Working with shipping lines to obtain the best price that can be made to overseas agents on time. - Ensuring timeliness in responding to customers and oversea queries. -...

  • Property Agent

    2 weeks ago

    คลองเตย, กรุงเทพมหานคร, Thailand Rubin Global Co., Ltd. Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:1 ตำแหน่ง**: **สถานที่ปฏิบัติงาน...

  • Business Development Representatives

    7 months ago

    บางรัก, กรุงเทพมหานคร, Thailand xpd global (Thailand) Limited Full time

    การคมนาคมขนส่ง วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 2 - 5 ปี- กทม. (บางรัก)- ปริญญาตรี- 30,000 - 80,000 บาท/เดือน + Commission- หน้าที่และความรับผิดชอบ - Prospecting,...

  • Senior Customer Service

    7 months ago

    กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Senior Customer Service (30K-35K) (SDG-103747) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and Overseas agent & Key account for obtaining shipment instructions and follow...

  • Real Estate Agent

    4 months ago

    กรุงเทพมหานคร, Thailand Worknetics Global Full time

    Calling all Freelance Real Estate Agents & Experienced Licensed Real Estate Agents! Elysian Realty is launching in Thailand! Here is your opportunity to be part of a Southeast Asian focused multi-city real estate agency that offers a highly competitive compensation package and commission structure. **About Us**:Elysian Realty is a dynamic and...

  • Senior Customer Service

    7 months ago

    กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Senior Customer Service (Chinese Speaking) (30K-35K) (SDG-104449) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า (ภาษาจีน)- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and overseas agent & Key account for...

  • Senior Cargo Operations Agent- Bangkok, Thailand

    7 months ago

    กรุงเทพมหานคร, Thailand Qatar Airways Full time

    We are recruiting for Senior Cargo Operations Agent for Bangkok, Thailand. Accountabilities - Support the immediate supervisor in developing operational plan and to provide quality customer service and surpass revenue targets - Liaising with Local Ground Handling Agents and with Head office Cargo Department to ensure/ enhance a high quality service provided...

  • Freight Forwarder Sales Executive

    2 months ago

    ลาดกระบัง, กรุงเทพมหานคร, Thailand NNR GLOBAL LOGISTICS (THAILAND) CO., LTD. Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตลาดกระบัง)**เงินเดือน(บาท)...

  • Forwarding Operation Officer

    7 months ago

    กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51928 Business Transportation, Logistics, Warehouse Job Detail  - Planning, Controlling and implementation of all customer service activities. - Handle the day-to-day Operations both Import & Export operations, including D/O Exchange functions. - Book vessel space, Submit SI, VGM on carriers' system. - Arrange, Checking HB/L-MB/L both import...

  • Customer Service Executive(Freight Forwarding)

    1 week ago

    กรุงเทพมหานคร, Thailand บริษัท เอฟเวอร์ร็อก อินเตอร์เนชั่นแนล ฟอร์เวิร์ดดิ้ง (ประเทศไทย) จำกัด Full time

    การคมนาคมขนส่ง วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 3 - 5 ปี- กรุงเทพมหานคร- ประกาศนียบัตรวิชาชีพชั้นสูง (ปวส.) หรือสูงกว่า- 40,000 - 60,000...

  • Senior Nke

    2 months ago

    กรุงเทพมหานคร, Thailand DT Global Full time

    Job Brief Senior NKE - Local Higher Education Expert DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90...

  • Business Development Manager for International

    2 days ago

    กรุงเทพมหานคร, Thailand Global University Systems Full time

    **Global University Systems (GUS) **is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes,...

  • Business Development Manager for International

    2 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand Global University Systems Full time

    **Global University Systems (GUS) **is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes,...

  • Senior Sales Executive

    2 days ago

    กรุงเทพมหานคร, Thailand Smart Search Recruitment Full time

    **Our client is a freight forwarding company who has recently established in Thailand early this year. With a full range of Sea Freight, Air Freight, and Road Freight services offered, our client’s services also cover the related essential services such as Cargo Insurance service, Warehouse service, Customs Clearance service, etc. Due to an overwhelming...

  • In-house Sales

    7 months ago

    กรุงเทพมหานคร, Thailand Scan Global Logistics Full time

    Scan Global Logistics is a Nordic based full-service global freight forwarding provider with more than 3,500 employees working out of +160 offices in +45 countries, specializing in complex logistics solutions. SGL offers customers a wide range of global transportation and logistics supply chain solutions with a complete coverage on air, sea and overland...