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International Operations Manager

4 months ago

กรงเทพมหานคร, Thailand UNFPA Full time

**The Position**:
The International Operations Manager (IOM) plays a leading role in supporting the delivery of the UNFPA programme, which aims to realize the 2030 Agenda in order to make a positive difference in the lives of millions of people. Under the guidance of the Regional Director, the IOM leads strategic planning for UNFPA operations, setting of management targets, and outsourced services. The IOM leads a broad portfolio ranging from financial and human resources management; procurement; IT; travel and logistics; common services; to security of UNFPA premises and staff. The IOM advises the Regional Director on course correction; compliance, cost effectiveness; and creative responses to emerging complex challenges.

**How you can make a difference**:
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

**Job Purpose**:
You play a leading role in achieving key results which have an impact on the overall economy, efficiency and effectiveness of Regional Office operations, and the functioning of UNFPA in line with the use of corporate resources in the following areas:

- Financial Services
- Human Resources
- Procurement and Logistical Services
- Implementation of the UN agenda on common services and joint procurement

You are accountable for supporting the effective development and delivery of an innovative Regional Programme focused on population and development and universal access to sexual and reproductive health and rights, including maternal health, family planning, gender, and adolescent and youth empowerment.

Through delivery of effective programmes, including in emergency settings, you serve on the frontline, supporting the organization’s ability to deliver high quality results. Your ultimate accountability is to the people that you serve; the most vulnerable, excluded, or marginalized and for the causes that you serve; human rights, sustainable development and humanitarian relief.

Regional International Operations Managers work within the increased complexity of a regional context, with larger teams and greater oversight of processes to manage from an operational perspective.

**You would be responsible for**:
**A. Strategic direction of UNFPA operations**
- Contribute to the delivery of the regional programme, and ensure overall operations are carried out effectively, in a transparent manner and in compliance with established policies, procedures and rules
- Ensure annual and longer-term management targets, at the UNFPA corporate and Regional Office level are met
- Determine optimal approaches for improving effectiveness and efficiency of business management, fostering innovation and furthering operational excellence
- Drive knowledge management practices within the Regional Office
- Build capacity of staff through coaching and mentoring on operations management relevant for programme implementation and sound project management.

**B. Day-to-day management of UNFPA’s operations**
- Human Resources Management: Support the Regional Director in the recruitment and management of regional office staff, providing them with direction and motivation; fostering empowerment; learning and career management and promoting cross-unit team work
- Supervise operations staff demonstrating performance appraisal and transparent leadership approaches that support a culture of growth and development, where good performance is incentivized and underperformers are held to account
- General Administration: Oversee Regional Office travel, logistics and premises; establishment of work plans, and monitoring of the achievement of results in collaboration with programme staff
- Ensure high quality provision of procurement and other project support services; monitor quality and timeliness of services provided by Service Providers
- Routinely monitor financial exception reports for unusual activities, transactions, and alert HQ to any unusual transactions

**C. Support and coordinatio