Food & Beverage Operations, Manager

3 days ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24023781

**Job Category** Food and Beverage & Culinary

**Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.

**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce

  • Beverage & Food Manager

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25035740 **Job Category**Food and Beverage & Culinary **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes all culinary,...

  • Food & Beverage Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Food & Beverage Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Food & Beverage Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Food & Beverage Operations Executive (Based in

    4 weeks ago

    กรุงเทพมหานคร, Thailand Life Land Sdn Bhd Full time

    We are currently looking for a passionate and dedicated **Food & Beverage Operations Executive** to join our hospitality establishment in **Papua New Guinea**. **So what is your role about?** - You will assist in managing the daily operations. - You will oversee personnel and ensure memorable and exceptional experiences for all guests and customers through...

  • Food and Beverage Sales Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24202015 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes all...

  • Beverage & Food Manager - Activations

    5 days ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24180760 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes all culinary,...

  • Manager-operations

    4 weeks ago

    กรุงเทพมหานคร, Thailand Minor Food Full time

    **Company Description** The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market. Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The...

  • Beverage & Food Manager - Aloft Bangkok

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24080017 **Job Category** Food and Beverage & Culinary **Location** Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage...

  • Food & Beverage Manager - The Ritz-carlton, Bangkok

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24043709 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes all...

  • Food & Beverage Manager - The Ritz-carlton, Bangkok

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24096649 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...

  • Beverage Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25010757 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for beverage operations and staff on a daily basis. Areas of...

  • Food & Beverage Receptionist

    2 weeks ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Food & Beverage Receptionist to provide operational service - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Food & Beverage operation - Favorable remuneration package **Key Accountabilities** - To greet guests at the entrance of the restaurant - To...

  • Food & Beverage Receptionist

    1 week ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Food & Beverage Receptionist to provide operational service. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Food & Beverage operation. - Favorable remuneration package **Key accountabilities** - To greet guests at the entrance of the restaurant - To...

  • Assistant Beverage

    6 days ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25038407 **Job Category**Food and Beverage & Culinary **Location**Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position responsible for assigned food and beverage/culinary...

  • Food & Beverage Server

    7 days ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Food & Beverage Server to provide operational service. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Food & Beverage operation. - Favourable remuneration package **Key accountabilities** - Welcome all guests in a friendly manner - Provide service to...

  • Food & Beverage Runner

    4 days ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Food & Beverage Runner to provide operational service. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Food & Beverage operation. - Favourable remuneration package **Key accountabilities** - Welcome all guests in a friendly manner. - Provide service to...

  • Regional Food

    4 weeks ago

    กรุงเทพมหานคร, Thailand Mad Monkey Hostels Full time

    **MAIN SCOPE AND PURPOSE**: - The Regional F&B Manager is responsible for ensuring food and beverage product and service offerings are delivered with consistency to a high standard across all Mad Monkey locations in The Philippines, whilst upholding rigid financial control through thorough daily reporting on inventory, sales and expenses with Kitchen, Bar...

  • Food & Beverage Supervisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Work for a prestigious hotel in Bangkok - Learn and grow within a strong Food & Beverage operation. - Favorable remuneration package **Job responsibilities** - Responsible for managing and maintaining all stations from start till end of each service shift. - Supervising staff sections and all tables in the restaurant. - Ensuring hygiene and cleanliness of...

  • Sales Operations and Activations Assistant

    4 weeks ago

    กรุงเทพมหานคร, Thailand Flora Food Group Full time

    **About Flora Food Group** We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together...

  • Greeting and Food and Beverage Services

    1 week ago

    คลองเตย, กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    โรงแรม จัดเลี้ยง ห้องอาหาร. Hotel Banquet Restaurant. อาหารและเครื่องดื่ม Food and Beverage. **KEY RESPONSIBILITIES...