Cross Border Ust Key Account Management

4 weeks ago


กรงเทพมหานคร, Thailand Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation
- Educating sellers on Shopee features, Shopee promotional campaigns and market insights
- Building good relationships and trust with merchants to understand more about their business and their key success factors
- Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
- Implement campaigns for new sellers, analyse and report their performance
- Interact with other local teams to share knowledge and replicate best practices
- Forecast volume and number of new sellers and activities required to incubate them
- Update the management team on weekly progress
- Negotiate with seller to invest more on Shopee and follow up the execution, include campaign setting for shops buying packages & provide Paid Ads suggestions,
- Follow up day-to-day seller’s shop operation issue with Listing team & CS team
- Ensure seller price competitiveness during campaign
- Provide assortment guideline and translation suggestions to help seller better localize their products into TH market

**Requirements**:

- E-commerce experiences
- Category knowledge directly work under Home & Appliance category
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs


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