Tenant Services Executive

3 weeks ago


กรงเทพมหานคร, Thailand บริษัท แอสเสท เวิรด์ คอร์ป จำกัด (มหาชน) Full time

การโรงแรม/รีสอร์ท, อสังหาริมทรัพย์, ค้าขายปลีก/ค้าขายส่ง

วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 3 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรี- 25,000 - 30,000 บาท/เดือน- หน้าที่และความรับผิดชอบ

Be a single point of contact for Property Operations tenant/customer service to demonstrate a positive and enthusiastic service experience to either tenants, customers, or visitors.
- Be the first point of contact for walk-in tenant to approach, and work closely with S&L team, to close the deal for sales & leasing contract.
- Delivery of Tenant Services operational requirements, process and technology, to deliver key service outcomes for Tenants.
- Maintain positive business relationships through Tenant relationship activities including customer satisfaction survey to increase customer loyalty and enhance profitability.
- Work closely with Tenant Services Section Manager and Corporate Sales & Leasing Group to successfully close sales and keep tenant’s data base.
- Liaise with operation team to make an appointment with the tenants for check lease areas, renew, refund for security deposit, sign agreement and follow about pay which include outstanding debt.
- Work closely with GM, Tenant Services Section Manager, Sales & Leasing, Marketing team to ensure the successful of any key business activities implementation, execution, and smooth the operation and services.
- Identifies and communicates key tenant service issues/trends and reports findings and recommendations to management.
- Resolves, together with parties concerned, complex or critical situations involving tenants, customers, and visitors.
- Renew the lease agreement of Non-Key Account Tenants within timeline, and regularly update the customer information through CRM system correctly and completely for timely use.
- Work closely with finance team to ensure the smooth operation of GP collection data and Invoice / Receipt release to customer on time and with accuracy.
- คุณสมบัติ
- Age preferably ( 24-40)
- Bachelor's degree in other relevant field
- At 3 - 5 Year experience in Tenant Services, Service Sales & Leasing, CRM in Property, Retail & Wholesales or Hotel Business
- Communication well in English
- Has computer skill including MSOffice

ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- Life instrument (ประกันชีวิต)
- กองทุนสำรองเลี้ยงชีพ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- โบนัสตามผลงาน/ผลประกอบการ

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