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Tenant Operation Service

1 month ago

ลาดกระบง กรงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

Facilities Service Management.
Retail Shopping Mall.
Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
Acts as a point of contact for tenant service calls, requests and issues.
Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
Ensures the provision of a safe and secure environment for all tenant partners.
Identify issues and concerns and provide appropriate correspondence as required.
Build and maintain effective relationships with internal department and tenant partners.

**Qualifications**:
Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
Minimum 3-5 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
Experience working in Shopping Center/ Retail business is a must.
Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
Strong communication, interpersonal and negotiation skills.
Good command of both written and spoken English and computer literacy.

**Location**: Latkabang.

**Faculties preferred**: Economics, Business Administration, Marketing

**Job skills required**: Management, English, Negotiation, Work Well Under Pressure

**Job skills preferred**: Good Communication Skills