Tenant Services Manager
3 months ago
Drive the cooperation from our potential tenants in our marketing campaigns, sales promotions, or other marketing activities.
Analyze products performance and tenants sales growth after joining in our marketing campaigns, to identify and drive the growth opportunities for the tenants and SPWG.
Explore the needs and specifications to grow up the business of each tenant, to serve the effective and suitable solutions for them, and enhance the strong relations with our potential tenants.
Identify targeted customers and product segment for product sourcing and customer acquisition.
Work closely with related teams and brand about our marketing campaigns and promotions.
Maximize utilization of our spaces.
Understand the qualification and needs of tenant.
Manage relationship and support the tenants for good relationship and partnership with the company.
Plan and execute the promotion campaigns including the customer benefits such as Onesiam Coin, Gift card, Tourist Card, etc.
Consolidate info. from tenant for creating plan to attract the target customers.
Perform other tasks as assigned.
Qualifications.
Bachelor s or Master s Degree in Business Administration, Marketing, Property Management or related fields.
More than 5 years of experience about partnership management, product categorizing, or related fields.
Experience in area management or tenant service in shopping complex will be an advantage.
Have background knowledge in strategic marketing, property management, or sales.
Understand the business trends, customer behavior, and be able to evaluate opportunities for growth.
Excellent in interpersonal and presentation skills, including proven a good skill in negotiation.
Partnership management.
Analytical Thinking.
Excellent command in English.
**Job skills required**: English, Negotiation, Analytical Thinking
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