IT Support

**Main objectives and Summary** - Responsible for overall IT support for ATA users. - Deliver efficient IT support service. - Maximize security and availability of ATA infrastructure. - Ensure SLA for incidents and established procedures are respected. - Provide IT administration and service IT-Support for Bangkok based users working for International Banks...

Provide IT administration and service IT support for International Banks in a different time zone within a centralized shared service center in Bangkok. - Provide first and single point of contact (SPOC) for global end-users pertaining to new/previously reported IT issues and resolutions to increase productivity. - Work remotely with local IT, development...

**Main objectives and Summary** - Manage incidents, work orders, changes and Jira requests on Windows and VMWare platforms for our sponsors. - Accountable for configuration, installation, integration and operating support systems on Windows and VMWare platforms. - Propose recommendations for increasing stability of managed systems - Keep documentation and...

**Main Objectives and Activities** - Working on 11hr shift to handle Technical Support Line including weekends and public holidays. - Act as single point of contact for all parties involved in the Major Incident, such as users and support group. And be able validate the Major Incident according to its Severity and business impact - Follow up and monitoring...

**Main objectives and Summary** - **Work from Tues - Sat and may need to be on-call during Sunday and Monday (24*7)**: - Participate in the administration and support of database management systems, as well as documentation - Performance Tuning of MSSQL DBs in Financial Application area - Support developers in the design, development and deployment of...

As a Senior Unix system administrator to support National Bank means acting as a Unix platform expert. It is through your leadership, your autonomy, your high-level expertise and your knowledge of automation that you will have a positive impact on the productivity of the team. **Main Responsibility**: - Act as a reference expert in all aspects of AIX...

**Job description**: - Working days: Tuesday - Saturday - Working hours: 7.00 to 16.00 (Or - 11.00 to 20.00) - Application and technological support of the Murex Software - Monitor the End of Day process of Murex - Suggest improvements and automation of the EOD process - Raise the risks / issues with mitigation plans and solutions - Produce various reports...

**Job description**: - Working days: Tuesday - Saturday - Working hours: 7.00 to 16.00 (Or - 11.00 to 20.00) - Application and technological support of the Murex Software - Monitor the End of Day process of Murex - Suggest improvements and automation of the EOD process - Raise the risks / issues with mitigation plans and solutions - Produce various reports...

**Responsibilities** - Requirements Gathering & Analysis: Collaborate with stakeholders to understand business requirements, challenges, and objectives. Translate business needs into detailed user stories and technical requirements. - Solution Design: Work with Salesforce architects and developers to design scalable and efficient Salesforce solutions that...

Responsible to keep Flexcube Data base available 24/7. - Make sure all required stand by data bases available for any failover incidents - Proactively Review, prepare, and execute regular monitoring and house keeping activities of Flexcube data base (along with its objects) to ensure efficient working condition of data base. - Review, test and release any...

**Deskside Support Engineer** **CAREER SUMMARY** **RESPONSIBILITIES** Act as a lead technician in the performance of Onsite Support activities. Perform complex installations and configurations of desktops, laptops, mobile devices and associated Peripherals and related software. Implement change related to BAU or Project of Onsite Service Delivery like...

**Main objectives and Summary** - Have a direct impact on the customer experience - Resolve escalated complex or sensitive inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered - Act as a liaison between our delivery squads and operations teams, effectively communicating in both...

**Main Objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues,...

**Main Objectives and Activities** - **Salesforce Development **Design and develop scalable Salesforce solutions, including Apex classes, Lightning Web Components (LWC), Visualforce pages, Aura components and other platform tools to meet business requirements. - **Customization & Configuration**:Customize Salesforce by creating objects, fields, validation...

Job DescriptionAre you driven by the thrill of deciphering data? Do you excel at crafting intricate data analytics solutions that propel businesses forward? We invite you to embrace an exciting challenge as a Business Intelligence (BI) Analyst, partnering with a prestigious global organization to unveil insights that shape strategic decisions. About the...

**HR ADMIN** PALO IT is a software development and consulting company with a strong focus on digital innovation. Started in Paris in 2009 and with offices in France, Singapore, Hong Kong, Mexico, Australia and Colombia we are looking for a HR Leader to join our brand Thailand business unit. As an digital innovation and consulting firm, we are always...

**Who We Are** PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace _tech as a force for good_. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and...

Do you enjoy sharing new ideas and learning from others? - Do you have an innate technological curiosity and do you love innovation? - Do you dream of working in a collaborative and flexible environment? The “B2C IIROC Digital Experience” train's mission is to develop, support and operate innovative technological solutions in the field of investment,...

**Main objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Guarantee the quality of the source code, for all developments under your responsibility - Coordinate with the PO, Business Analysts, and QA to ensure that the business requirements are met -...

**Main objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Guarantee the quality of the source code, for all developments under your responsibility - Coordinate with the PO, Business Analysts, and QA to ensure that the business requirements are met -...