Learning Coordinator
7 months ago
**Job Description**:
**Training Program Development and Design**:
- Map out annual training plans for management, HR, customer support, and more.
- Design and develop training programs (outsourced and/or in-house).
- Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes).
**Training Promotion and Delivery**:
- Market available training to employees and provide necessary information about sessions.
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
**Continuous Improvement and Innovation**:
- Use known education principles and stay up-to-date on new training methods and techniques.
- Research and recommend new training methods, like gamification.
**Instructional Support and Evaluation**:
- Design, prepare, and order educational aids and materials.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Gather feedback from trainers and trainees after each educational session.
- Partner with internal stakeholders and liaise with experts regarding instructional design.
**Administrative and Facility Management**:
- Maintain updated curriculum database and training records.
- Manage and maintain in-house training facilities and equipment.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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