Sales Support

5 months ago


กรงเทพมหานคร, Thailand Kingfisher HR Solutions Group Full time

You will be working with a US Based machinery company. They started up in Thailand for more than 20 years. The team work closely with each other. The company also provide career growth for all employees. Employees usually go back to home on time.

Location: Central Bangkok

Job scope:

- Provide administrative support to Sales and Services departments, ensuring customer satisfaction through accurate and efficient work.
- Act as a liaison between sales/service teams and other departments to meet customer needs
- Process orders, oversee order reviews, and communicate order status and delivery details.
- Update sales order details in CRM systems and manage local purchases related to orders.
- Maintain accurate business reports and revenue forecasts regularly.
- Manage purchase orders, customer files, and documents in accordance with ISO guidelines, ensuring CRM data integrity.
- Maintain the Service Management System - Astea database by entering service reports, maintenance agreements, and customer service information.
- Provide logistics support for orders and assist in organizing marketing activities like webinars and exhibitions.
- Coordinate with customers, factories, and freight forwarders on shipment schedules and shipping documents.
- Handle diverse customer situations and conflicts by effectively communicating their needs, escalating when necessary.

**Requirements**:

- 2 years sales support experience in a trading company

**Salary**: ฿30,000.00 - ฿35,000.00 per month

Application Question(s):

- Do you need visa to work in Thailand?



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