Senior Associate, Operations Development

6 months ago

Thailand Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

In a nutshell, the role is to provide full support in all matters to the Fleet Division - one of the three core pillars of the business. It is imperative to the company’s success that the division performs with ever-improving operational efficiency and scalability, all in tandem with the company’s excellent track record, as well as forecasted exponential growth in the coming months.

**In this role, you will**:

- Coordinate and closely communicate with internal stakeholders to ensure smooth running of operations
- Provide general support to ground staffs in order to control and ensure smooth running of operations
- Provide sustainable solutions for internal stakeholders to solve all issues in a timely basis
- Ensure that all operations activities meet the objectives and delivered by the schedule with superb-quality
- Analyze data and provide actionable insights for other teams to achieve company’s targets
- Liaise with other departments, follow up, and ensure projects/initiatives are successfully implemented
- Initiate projects or propose improvement to operational processes
- Supervise day-to-day execution of reduction/processing/liquidation of lost/damaged/aged parcels
- Other duties as assigned by the line manager

**Who are we looking for?**:

- At least 1 years (no new graduation)
- Bachelor’s Degree
- A can-do attitude and a willingness to get your hands dirty.
- Excellent communication and interpersonal skills, with the ability to work independently and as a team.
- Creativity and outside-of-the box thinking to solve problems.
- Ability to communicate on complex matters with staff of all levels.
- Task management and prioritization: a proven ability to thrive in a fast-paced environment.
- Prior experience with Microsoft Excel, Google's Sheets will be a big advantage.
- Elementary in English is required.

**What will you get?**:

- Competitive salary
- Ground health and dental insurance
- Performance bonus
- Flexible working hours
- Fast pace working environment
- High work ownership
- Recharge, Birthday, Family Care Leave, and many more

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