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Ims Customer Service Executive

4 months ago

กรงเทพมหานคร, Thailand Nestle Full time

**POSITION SNAPSHOT**

Location: Bangkok

Company: Nestlé

Business Unit/Division: Supply Chain Management

Full-time

Bachelor’s Degree in Supply Chain & Logistics or related field

Minimum 3 years of experience in Import & Export or Shipping Industry

Good English & Thai communication skill is a must

**A DAY IN THE LIFE...**
- To provide with import-export "One-stop" service and document for all import activities for Finished Goods/products to Nestle Affiliates in other countries in order to achieve timely delivery and maximize duty privilege at optimum cost.
- To act as contact point for Nestle Affiliates, 3rd party suppliers and service providers on all export activities including Claim/Complaints, Return and Refusals.
- To provide consultation to Business Units, Marketing, Factory/Co-Packers, Indochina Development, Industrial Accounting, Zone AOA Supply Chain, etc. on import/export regulations as well as procedures for business decision making and ensure smooth operations.

**ARE YOU A FIT?**
- Bachelor’s Degree in Science, Engineering, International Business or related fields.
- Minimum 3 years of work experience in Supply Chain and Customer Service in manufacturing or any other industry.
- Experience in import/export or shipping industry, with knowledge of Laws & Regulations related to export/import businesses such as customs law, tariff and duty, excise and revenue taxes, FDA, Department of Livestock Development Regulation, would be an advantage.
- Good command of Thai & English.
- Intermediate-advanced computer skills (i.e. MS-Office programs)
- Basic understanding of supply chain processes. (particularly import, export, DSP)
- Strong project management, logical thinking, negotiation, problem solving and leadership skills with excellent service mind.