Captain - Pullman Phuket Arcadia Karon Beach Resort

5 months ago


ภเกต, Thailand Pullman Phuket Arcadia Karon Beach Resort Full time

**Job Description**:

- To report on duty punctually according to the duty roster and be at all times mindful of personal appearance and grooming.
- To note the station and waiters / waitresses assigned by the Supervisor.
- To check section assigned by Manager and ensure all equipment such as cutlery and glassware required for the service are available.
- To delegate and supervise the tasks assigned to waiters / waitresses.
- To supervise staff on mise-en-place and ensure the highest standard of cleanness of the section under the supervision and of all service equipment therein.
- To relate information regarding reservations and special table arrangements to staff and supervise table arrangements.
- To ensure special tasks assigned by the Supervisor are carried out.
- To take note of the menu and additional information regarding service given by the Supervisor during the shift meeting.
- To ensure that the guests are warmly welcomed and seated upon arrival.
- To take guest orders and simultaneously enlighten them on the items on the menu and daily specials.
- To ensure captain’s order is written properly and handed to food server.
- To check and ensure that waiters/ waitresses serve the necessary accompaniments, condiments and sauces for each dish.
- To ensure that the side station is clean at all times and that the water in the jugs is filled and kept icy cold at all times.
- To present and ensure guests pay their bills.
- To report immediately to the Manager any complaints and problems with the guest.
- To carry out additional tasks and all other duties assigned diligently and to the best of abilities and always maintain a high standard of food and beverage service.
- Must co-operate and co-ordinate activities with waiters / waitresses to ensure a smooth running of operation.

Work Experience
- English communication skills
- Must possess a high energy level and have stamina to accomplish tasks and projects under pressure of time.
- Must possess a sound level of knowledge of informal and formal Restaurant operations, procedures and menu format.
- Needs to be scheduled for duty at any needed time of operation.
- Must maintain a high standard of service and continuously seek to improve knowledge and skills to further professional development.
- Must have 2-3 years experience in a progressively more responsible food and beverage positions with at least one year experience.

**Benefits**:

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21



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