HR Coordinator
6 months ago
**Responsibilities**
Data and document management
- Update and maintain accurate employee data in HRIS system (SuccessFactors) for employees in all APAC locations and educate all employees on their responsibilities for maintaining their personal data
- Update and maintain employee documentation as required including Employment Agreement, Compensation statement, Commission letter and other statutory and compliance related document
- Preparing related to remuneration statutory and non-statutory reports timely: Tax (company/ employee), social security, provident fund, employment certificate etc.
- Creating and supporting ad-hoc data and supplementary reports for management team
Onboarding, Offboarding and employee movement
- Facilitate the on-boarding of new employees covering high-level overview and information e.g. Company overview, payroll & benefits, mandatory training, leave policy
- Gather and consolidate all necessary information from new hires and leavers; ensure all forms are completed correctly
Payroll and Benefits Administration
- Managing end to end payroll processes with payroll vendors including preparing payroll calculations, computation to ensure efficiency (completeness and accuracy in timely manner) and compliance for all locations
- Update and maintain accurate benefit enrollment for all APAC locations
- Act as a liaison with payroll and benefits providers for all employee administration and enrollment queries
- Ensure local policy, benefits, and any related information is kept up to date on company intranet
Employee services
- Supporting employee and manager inquiries and processing requests following the required guidelines
- Analyze, clarify, and resolve operation issues and enquiries with close collaboration with relevant counterparts to ensure quality services are delivered
- Assist in communicating processes and procedures to our teams
Other responsibilities
- Coordinate employee relocation, employee trainings and welfare initiatives, update HR calendar
- Compliance processing such as internal and external audit requests
- Taking the initiative to ensure that all responsible processes are of the excellent quality
- Participate in ad-hoc projects as and when required
- Being a counterpart and working in partnership with HR Business Partner, Talent Acquisition, Finance and other departments
**Requirements**:
**Education**:
Bachelor's degree in any field (preferably Human Resources-related)
Working Experience
- 3-5 years' experience in HR operations and administration e.g., payroll administration, mobility, learning and development
- Experience in relevant talent/mobility procedures, practices and knowledge of APAC country statutory people requirements
- Working knowledge of integrated talent systems (preferably Success Factors)
- Prior experience of coordinating visa / work permit process for BOI company is a must
Technical & Professional Knowledge
- Demonstrates a high level of proficiency in English language and culture of the supported countries/locations
- Understanding of HR principles, Employment and Data Privacy Laws of the supported countries/locations
- Self-organized, detail oriented with ability to manage time and priorities effectively and flex according to circumstance
- Service mindset with strong interpersonal and communications skills influential abilities
- Functional knowledge and skills in using Google suite.
Other attributes
- Self-motivated with a great attitude and optimism is a must
- Ability to deal with ambiguity
- A solution-based tenacious approach and proven problem-solving skills
- Maintain strict confidentiality of sensitive system and employee data
Key Outcomes
- Maintain operational excellence and accuracy in all key processes within remit
- Identify and escalate opportunities for process improvement and efficiency
- Maintain up-to-date process maps, documents and policies/procedures for locations in remit
- Provide high levels of service and stakeholder management in all interactions internally and externally
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