Ocean Export Customer Service
4 months ago
**Overview**:
**Salary**:
48,000 THB ~ 51,000 THB**Industry**:
Logistics- Supervise staff and manage operations for the ocean export department.
- Manage workload and backup responsibilities efficiently.
- Process files according to company standards.
- Review all quoting activities meticulously.
- Set up new accounts, review SOPs, update account profiles, and assign new tasks.
- Monitor new account status to ensure high-quality performance.
- Resolve issues promptly or delegate and follow up with appropriate personnel.
- Provide support to the sales department as needed.
- Maximize opportunities to enhance customer service.
- Offer support for current and new employee training and mentor staff.
- Motivate team members to achieve company and department objectives.
- Ensure 100% compliance with export laws and regulations.
- Develop an efficient workflow to optimize departmental productivity.
- Manage quoting for LCL and FCL shipments proficiently.
- Understand and comply with country-specific requirements.
**Qualifications**:
**Requirement**:
- Bachelor Degree or equivalent.
- Ability to communicate effectively in English and Thai.
- At least 4-year experience in freight forwarding business preferably with major international company.
- Responsibility and hard work.
- A strong team player.**English Level**:
Level 3 - Business Level**Other Language**:
English
**Additional Information**:
**Benefit**:
Notebook, mobile + sim
Salary package including:
Fuel allowance
Insurance (OPD/IPD/Accident)**Working Hour**:
8.30 ~ 17.30**Holiday**:
Sat / Sun
Public Holidays**Job Function**:
- Admin
- Secretary
- Receptionist
- Sales Coordinator
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