![Skill Box Thailand](https://media.trabajo.org/img/noimg.jpg)
Department Manager
1 week ago
**Management**
- Be a leader and keep for team motivated in order to achieve exceptional results.
- Develop talents from your team by improving their skills.
- Responsible for the quality of the team (uniform, grooming, service)
- Support given for recruiting team and manage the integration of new joiners.
- Transmit product and sales training to sales staff and optimize mystery shopping results.
**Store Performance**
- Set objectives with all the team members and improve their understanding of the business through individual evaluations done regularly on monthly basis.
- Understand the sales targets and KPI in order to push the sales team and motivate them
- Set targets per product category and take the corrective measures when required.
- Improve the cross sells of your department.
- Ensure the upkeep of the selling space and the image of the boutique.
- Represent the brand image within the department.
**Leadership**
- Dedicate a large part of time to the shop floor and achieve personal sales.
- Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
- Lead in creating the best customer experience through a multisensory selling style.
**Customer Relations**
- Ensure that client details are retrieved and updated.
- Participate actively to events in the boutique.
- Manage customer service in your department.
- Develop a strong clientele base with high potentials and profiles for sales.
- Work Experience
- Minimum 5 years’ experience in similar capacity.
- Experience in Luxury retail will be advantage.
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