Risk & Insurance Management (Spx Express)

2 weeks ago

กรงเทพมหานคร, Thailand Shopee Full time

Department Compliance
- LevelEntry Level
- LocationThailand - Bangkok

The Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem. The team manages potential risks to the company's operations and reputation through risk assessments, internal fraud control, employee training as well as the implementation of information technology policy and cyber security tools.
- 1. Insurance Policy Management;
- Assess and recommend suitable insurance policies for various aspects
- Review and renew insurance policies to ensure continuous and adequate coverage
- 2. Claims Processing and Resolution;
- Proficiency in analyzing insurance claims, assessing damages, and determining appropriate resolutions
- Handle insurance claims from initiation to resolution, ensuring timely and accurate documentation
- Coordinate with insurers, adjusters, and internal teams to resolve claims efficiently and fairly
- Ability to identify gaps in coverage and recommend policy adjustments
- 3. Stakeholders management;
- Act as a liaison between the company, insurers, and brokers to negotiate terms, premiums, and coverage
- Interaction with multiple internal and external stakeholders, including insurers, brokers, and regulatory bodies
- Raise awareness and educate internal teams on insurance policies, claims procedures, and risk management best practices
- 4. Risk Management
- Analyze operational risks regarding to insurance matter and recommend insurance solutions and also develop strategies that minimize exposure to financial losses
- Implement risk mitigation measures, such as insurance coverage, contractual safeguards, and vendor audits
- 5. Compliance and reporting
- Ensure compliance with legal and regulatory requirements related to insurance coverage
- Maintain detailed records of insurance policies, claims, and risk assessments for audits and reporting purposes
- 6. Continuous Improvement
- Monitor industry trends and changes in insurance regulations to update policies and coverage as needed
- Identify areas for cost savings or enhanced coverage through market analysis and insurer evaluations

**Requirements**:

- Bachelor’s degree in Business Administration, Risk Management, Finance, Legal, Criminal Justice, Security Management or a related field
- 2-3 years working experience with; Risk management / audit / legal / insurance
- Experienced in logistics operational activities and familiarity with supply chain processes is a plus
- Understanding of security systems, loss prevention techniques, and regulatory requirements in the logistics industry
- Strong understanding of insurance products, logistics operations, and applicable regulations
- Computer skill literacy; Google Workspace (G-Suit) / MS Office; Excel, Word, PowerPoint / Canvas / Power BI
- Proficiency in incident reporting and data analysis tools
- Proficiency in insurance software and reporting tools is a plus
- Strong team player to work with various internal stakeholders and able to work in collaborative teams with managing through personal influence
- Ability to prioritize the tasks and to use efficient working methods/solutions
- Highly responsible and trustworthy with respect to timeline or deliverables
- Excellent analytical, problem-solving, negotiation, and communication skills
- Attention to detail and ability to work under pressure and comfortable working in a dynamic environment
- Good command of spoken and written in English

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