Senior Vendors Operations

6 days ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Key role in coordinating between core operations and external subcontractor companies.
- Plan on allocating number of fleet outsource required to each subcontractor to maximize fulfillment rate.
- Monitor and Set performance review with each subcontractor with reporting/dashboard to track and monitor all operational KPIs relevant to optimize performance.
- Cost tracking and confirm payment monthly billing of each subcontractor.
- Align and support communicating subcontractors with SPX policy.
- Conduct and Provide guidance to subcontractors as partnership management to build and maintain relationships to ensure the rider/driver supply availability, quality, and reliability with the SPX policy.
- Coaching and Supporting the team members to run operations smoothly.
- Other tasks related to subcontractor management.

**Requirements**:

- Bachelor's Degree in Management, Logistics Engineering, Supply Chain Management, or other related fields.
- 1-3 years of experience in Logistics, supply chain, and 3PL management.
- Experience in vendor sourcing and truck fleet management will be preferred.
- Good skills in Google Sheets and MS Office(Able to create dashboards).
- Strong analytical skill and able to make judgment based on logical reasons.
- Be proactive to propose and develop new ideas.
- Well-developed Interpersonal and communication skill.
- Quick learning, adaptive and flexible.
- Committed, result-oriented, and willing to go extra miles for goal achievement.
- Good negotiation, problem-solving & convincing skills.
- Able to communicate both Thai and English conversation and presenting.



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