Sbs Retails Key Account Manager
2 weeks ago
DepartmentMarketing- LevelEntry Level- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
- Handle and manage the relationship with the brand
- Responsible for client relationship and retain client satisfaction
- Manage overall account profitability via P&L management
- Ensure all clients are successfully onboarded on time and deliver KPI on track
- Manage to maximize GMV with day-to-day collaboration with client and channels
- Work with Brand and FP&A to conduct Brand budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
- Inventory Management: Coordinate with Supply Chain team to manage and inbound planning
- Store Management ( Shopee Seller center): coordinate with the internal team to ensure that pricing store set up are delivered in a mannerly timeline
- Procurement: Purchase request and Inbounding coordination
- Chat management - Coordinate with internal Chat team to ensure customer best experience
- Product review: ensure that customer receives the best treatment from Shopee
- Conduct sale performance and Fulfillment report review with seller
- Ensure operational performance on all areas and inline with the KPI
- Help customer achieve deliver design/ deliver graphic design
- Able to pinpoint the gap and opportunity of missing suppliers between offline channel and others competitor
**Requirements**:
- Bachelor degree in BBA, Marketing, Finance, Engineering, Quantitative or a relevant field of study
- Proficient in Microsoft Excel, Microsoft PowerPoint
- Experience working with multiple stakeholders
- Excellent verbal and written communication skills in both English and Thai
- Ownership spirit, strong analytical, detail oriented and good interpersonal skills
- 2 years of experience in commercial or ecommerce
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