Key Accounts Manager

2 weeks ago


กรงเทพมหานคร, Thailand Anchanto Full time

**Lead transformation journeys for strategic accounts**:
**About Anchanto**:
We are a Global B2B cloud company that enables enterprises and partners to grow and manage their end-to-end Commerce and Logistics operations through its world class Cloud and AI products and services. With more than 7,000 customers, leading global brands, large retailers, and postal operators leverage Anchanto to process more than a billion dollars of revenue each year. Our powerful, scalable products deliver rapid innovation integrated to over 135 different commerce and carrier platforms across the world.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

**The role**:
At Anchanto we are passionate about our Customers. Anchantors live and breathe this every day through our world class products and our Key Account management teams. We are in an incredible hyper-growth phase and are looking for amazing people to join the team.

Our Key Account Managers love helping our customers to be successful. You will be part consultant, product specialist, project manager and mentor guiding our customers through the Anchanto Customer Lifecycle to ensure they take full advantage of the Anchanto platforms capabilities to achieve their vision and goals. This is an opportunity for you to do the best work of your life

**Some of the responsibilities and activities in your role**:

- Own the ultimate success of our customers, ensuring they realise the full value of the Anchanto platform. This includes success planning, enablement, driving value, adoption, renewals, customer health, and satisfaction.
- Maintain a deep understanding of your Customer's desired business outcomes and be a trusted leader with a vision for your customers.
- Be the main point of contact throughout the lifecycle, defining a success plan with clear outcomes and ensuring clear communication across Customer executives, business partners and operational resources.
- Build long-term, trusted relationships with key executives and influencers across your portfolio of customers, navigating large, complex organisations.
- Responsible for identifying technical and business requirements to drive value and exceed expectations.
- Work cross-functionally with Sales, Product and Engineering teams to ensure all customer requirements are scoped and delivered; holding stakeholders accountable for execution within the agreed timeline.
- Deliver proactive, strategic guidance on business process improvements, best practices, business knowledge, and visibility into current vs. future state product capabilities.
- Be the ultimate storyteller both to your customers and internally.
- Run monthly checkins and quarterly Executive Business Reviews (EBR) driving a mutual roadmap with your customers throughout their customer journey.
- Coach customers to be product experts and ensure their teams are trained on Anchanto best practices so they can become self sufficient.
- Empathise with every aspect of the customer experience, putting customers' needs first.
- Be the voice of the customer internally - sharing process improvements and new product opportunities.
- Identify customer risks and develop mitigation / get-well plans working with internal and external teams to resolve issues.
- Participate in the sales cycle as needed to gather requirements, formulate delivery approach, and develop a post-commitment engagement plan.
- Manage end to end renewals process and work in partnership with the sales teams where needed.

**The type of person we need to join our team**:

- 5+ years relevant work experience in a SaaS customer success, consulting, or account management role.
- A passion for driving customer experience with creativity, empathy, and pragmatism.
- Self-motivated, collaborative, and flexible to exceed in a high-growth and dynamic environment.
- Strong blend of technical acumen and business knowledge.
- Strong communication and relationship management skills, with the ability to effectively navigate organisations and champion joint partnerships.
- Highly effective at leading and facilitating executive meetings and workshops with C-level executives.
- Strong consulting skills from working as a trusted advisor to drive business value for clients and partners.
- Proven experience with account planning & customer success plans that lead to renewed and expanded customer relationships.
- Ability to project manage, prioritise, multi-task, and perform effectively in


  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Lexzau, Scharbau GmbH & Co. KG Full time

    **Key Account Manager** **Your Responsibilities** - Develop and implement account plans for key accounts - Develop the budget of the key accounts at regional and/or country level maintaining a healthy pipeline - Ensure good contractual performance of key accounts - Identify growth opportunities, ensure alignment of key accounts with global/regional...

  • Key Account Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Cendyn Full time

    **Job Purp**ose**: - The Key Account Manager is a customer facing ambassador of Cendyn who works with hotels and hotel groups that are existing customers in all terms of commercial relationships and strategic account development. - The Key Account Manager consults the customers on their distribution, revenue management, client relationship, loyalty,...

  • Key Accounts Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Anchanto Full time

    **Lead transformation journeys for strategic accounts**: **About Anchanto**: We are a leading e-commerce SaaS product company that provides innovative solutions to help businesses thrive in the online marketplace. Our cutting-edge technology empowers businesses to optimize their operations, streamline their supply chain, and enhance their customer...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Haleon Full time

    Key Account Executive-Bangkok City, Thailand Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and...

  • Key Account Manager

    22 hours ago


    กรุงเทพมหานคร, Thailand SIG Group Full time

    You Maybe our new Key Account Executive **Importance and aim of the job**: The Key Account Executive will support the Key Account Manager in driving and managing the P&L of assigned key accounts. This role focuses on delivering financial targets, enhancing customer satisfaction, and fostering strong relationships with clients. The Key Account Executive...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Takeda Pharmaceutical Full time

    1. Engage with stakeholders and customers in assigned accounts to make aggressive market entry of Takeda's products. 2. Build and implement robust account plans aligned with product/team strategies with complex customers, such as hospitals, institutions, local health authorities, or private payers. 3. Establish long-term effective relationships with...


  • วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จัดหางาน แจ๊คสัน แกรนต์ จำกัด Full time

    การคมนาคมขนส่ง วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 5 - 8 ปี- กทม. (วัฒนา)- ปริญญาตรีหรือสูงกว่า- 200,000 - 300,000 บาท/เดือน-...


  • กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time

    In charge of International Supply Chain Key Account (Mainly China Key Account) s general growth on Lazada, focus on the local side (Lazada C store) development, cooperate and give basic support on their cross border (LazGlobal) and branding (LazMall) development. China and international new key account seller BD and incubation. The key account sellers'...

  • Key Account Manager

    2 days ago


    ราชเทวี, กรุงเทพมหานคร, Thailand LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...

  • Key Account Manager

    23 hours ago


    กรุงเทพมหานคร, Thailand FrieslandCampina Full time

    What we ask - Bachelor’s degree in Business Administration, Marketing, or a related field. - Proven experience in account management, preferably in the FMCG sector (5+ years). - Analytical mindset with the ability to interpret data and generate insights. - Proficiency in CRM software and Microsoft Office Suite. - Highly motivated and target-driven. -...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Johnson & Johnson Full time

    **Key Account Manager** **PURPOSE** - Leads, develops & implements sustainable Key Account growth strategy for increasing sales, profit, categorical growth and ACUVUE’s market share in the Key Account Channel. - An active participant, a customer focused representative share of voice & a change agent in recommendations in internal Sales & Marketing...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Key Account Manager

    2 weeks ago


    คลองเตย, กรุงเทพมหานคร, Thailand Bollore Logistics Asia Pacific Full time

    **ABOUT THE ROLE** Maintains and develops business with the assigned accounts. Manage overall service quality for the assigned accounts, through effective communication with internal & external parties. **WHAT YOU WILL BE DOING** - Organize the information flow within the BLX network. - Target continuous improvement of customer satisfaction from the...


  • กรุงเทพมหานคร, Thailand บริษัท แจ๊กเจียอุตสาหกรรม(ไทย) จำกัด (มหาชน) Full time

    Key Account Supervisor, Key Account Manager บริษัท แจ๊กเจียอุตสาหกรรม(ไทย) จำกัด (มหาชน) สมัครงานทันที สินค้าอุปโภค/บริโภค วันนี้ คุณสมบัติพื้นฐาน งานประจำ 1...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Blackmores Group Full time

    Blackmores Group is an Australian publicly-listed company, with an extensive presence across Asia Pacific. Our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. Recognising that you can’t have healthy...


  • กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time

    **Team and Role Introduction**: Key Account Manager who drives the overall growth of Portfolio, assigned sub-category which includes Groceries, Pet Supplies, Household Supplies. He/she will be responsible for assortment expansion, account management, sales analysis and be involved in some functions such as marketing and operations.Responsibilities: This role...

  • Key Account Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Suntory PepsiCo Beverage (Thailand) Full time

    Maximize volume and revenue in key assigned accounts by utilizing fact-based selling methods for assigned group of customers/key accounts. Develop effective marketing and promotional campaign for key customers to boost up their sales volume. Cultivate strong relationships with customers. Ensure customers are complying contract requirements. Work closely with...

  • Key Accounts Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand FrieslandCampina Full time

    Responsible for assigned Customer, leads cascading of the Fighting Unit strategy into data-driven 12Q Customer Plans. Align and integrate with Brand Plans from Marketing team and Channel & Category strategy from CCD team. Lead execution against 12Q Plan with the accounts through joint business planning, perfect in-store activation, strong profit management...

  • Key Account Advisor

    4 weeks ago


    กรุงเทพมหานคร, Thailand DHL Full time

    **Overall Role Purpose**: Ensure the smooth execution of Key Account servicing strategy for selected accounts in line with the direction of the Key Account Support Manager and Key Account Managers whilst continuously working with customers to identify and incorporate their evolving and emerging needs in the Key Account Servicing. **Accountability**: -...

  • Key Account Advisor

    2 days ago


    กรุงเทพมหานคร, Thailand DHL Full time

    **Overall Role Purpose**: Ensure the smooth execution of Key Account servicing strategy for selected accounts in line with the direction of the Key Account Support Manager and Key Account Managers whilst continuously working with customers to identify and incorporate their evolving and emerging needs in the Key Account Servicing. **Accountability**: -...