Customer Service Advisor
5 months ago
Our client is BPO Outsourcing and This project will support clients in Social Media Platforms.
- Providing timely support to customers through chat and phone.
- Handling customers’ concerns positively and professionally.
- Working with other team members in identifying better ways to provide better customer support.
- Maintaining and improving the quality of service by giving recommendations.
- Meeting all key performance indicators set by the company and client.
- Adhering to the policies set by the company.
- Working Hours: 5 days per week and 2 days off / Shift Rotation.
**Qualifications**
- Can relocate to based in Indonesia (Depend on Situation) - Remote work and WFH in Thailand first.
- Graduated from any field.
- Good Command of English (B1).
- Can work in shifts.
**Benefits**
- Health Insurance
- Annual Leave
- visa and work permit provided
- Ticket from Thai-Indonesia
- House Allowance
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