Central Baggage Tracing Assistant

3 months ago


กรงเทพมหานคร, Thailand AirAsia Full time

Provide fast and speedy recovery of mishandled baggage
- Assist station for tracing mishandled baggage
- Coordinate with other departments and station pertaining baggage mishandled
- Liaise with customer care department
- Investigate and determine the reason for baggage mishandling in every registered baggage file

**Qualifications**:

- Bachelor's Degree in any field with customer service or ground service experience
- Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Possess good interpersonal and communication skills with TOEIC scores above 550 is advantageous
- Able to work on shift with flexible hours

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.



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