Passenger Service Agent
2 weeks ago
TNC Aviation Bangkok, Thailand + Published: Published today Expires: Expiring in 1 month Airport staff Permanent
**Designation - Senior Executive Customer Service**
**Location - HKT, BKK, SIN, CMB, RKT Airport**
**Job Purpose**
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
**Key Responsibilities And Accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.
**Reservations & Ticketing**:
Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.
**Departures**:
Attend the pre - flight and post flight briefings.
Setting up of check in counters.
Screening of checked in baggage.
Maintain high quality of Check in procedures.
To assist customers with special requests.
**Arrivals**:
To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
Co-ordination with the baggage vendor for the damaged bags.
Follow up with the en-route stations regarding lost baggage.
Post flight departure
Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time
**Functional Responsibilities**:
Maintain standards as per Company requirements
Ensure effective threat assessment and response capability
Achieve department goals and follow up
Perform duties as per the Security Programme
Maintain performance standards and follow up with your shift
Monitor continuously the Quality System and the level of conformance
Secure quality levels
Optimize resource
Aware of Emergency Response Procedures, rules and regulations
Acquire and maintain necessary skills required to perform job functions
Maintain work procedures as per company requirements
Carry out development dialogue with the Team leaders
Control theft and pilferage of company property
**Administrative Responsibilities**:
To maintain files and log sheets
Give inputs for training requirements
Updating of manuals and local procedures
Ensure competent and qualified work force are detailed for duty
Verify Invoices
Personnel development and management
Maintenance of equipment
-
Airport Services Agent
2 weeks ago
กรุงเทพมหานคร, Thailand Qatar Airways Full timeWe are currently recruiting for Airport Services Agent in Bangkok, Thailand. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...
-
Airport Duty Officer
2 weeks ago
กรุงเทพมหานคร, Thailand Gulf Air Full timeMain Objectives To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures. Main Duties 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as...
-
Passenger Service Agent
1 week ago
ลาดกระบัง, กรุงเทพมหานคร, Thailand บริษัท สกาย ไอซีที จำกัด (มหาชน) Full timeรายละเอียดงาน **รูปแบบงาน **:สัญญาจ้าง**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตลาดกระบัง)**เงินเดือน(บาท)...
-
Guest Service Agent
2 weeks ago
ดุสิต, กรุงเทพมหานคร, Thailand SC Asset Corporation Public Co., Ltd. Full timeBe part of the hotel opening team. Proven experience as a guest service agent. Have a strong background in hotel operations. Undertake front desk service duties. Administer check-in and check-outs. Assign rooms and issue keys. Process guest payments and manage bills. Act as a central source of information for guests during their stay. Resolve problems and...
-
Customer Relations Officer
4 weeks ago
คลองสาน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeCustomer service. Guest service. Passenger service agent. Welcome the customers and provide information about ICONSIAM. Coordinating with the various departments to provide customers with more convenient services. Oversee and facilitate all aspects of the Thailand and foreign customers. **Hours of operation**: working 5 days/week. 10.00 a.m.20.00 p.m. 12.00...
-
Guest Service Agent
3 weeks ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...
-
Guest Service Agent
4 weeks ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
-
Guest Service Agent
2 weeks ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...
-
Guest Service Agent
1 week ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
-
Guest Service Agent
2 weeks ago
กรุงเทพมหานคร, Thailand Novotel Living Bangkok Sukhumvit 29 Full time**Job Description**: Work Experience Experiences of Guest Service Agent Work Experience Excellent command of English Hospitality experience is a plus Proactive, results-oriented and highly motivated **Benefits**: Service Charge Provident Fund Group Insurance Duty Meals
-
Customer Relations Officer
2 weeks ago
คลองสาน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeCustomer service. Guest service. Passenger service agent. Welcome the customers and provide information about ICONSIAM. Coordinating with the various departments to provide customers with more convenient services. Oversee and facilitate all aspects of the Thailand and foreign customers. **Hours of operation**: working 5 days/week. 10.00 a.m.20.00 p.m. 12.00...
-
Guest Service Agent
4 weeks ago
กรุงเทพมหานคร, Thailand Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...
-
Guest Service Agent
4 weeks ago
กรุงเทพมหานคร, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Service Agent
4 weeks ago
กรุงเทพมหานคร, Thailand Minor International Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Service Agent
1 week ago
กรุงเทพมหานคร, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Service Agent
7 days ago
กรุงเทพมหานคร, Thailand Minor International Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Service Agent
2 weeks ago
กรุงเทพมหานคร, Thailand Minor International Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties,...
-
Guest Service Agent
2 weeks ago
กรุงเทพมหานคร, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Technical Support Officer
1 week ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeCreate merchant profile to support salesperson who acquires merchants. Co-ordinate with External (Bank) and Internal (Sale, Account, SA, Technical) parties to follow up for activating merchants within SLA. Verify KYC for mPAY Endusers/mPAY Agents to use services on mPAY App/ Agent App. Prepare related reports to support team. Support team in operations work...
-
Marketing Support Officer
7 days ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeCreate merchant profile to support salesperson who acquires merchants. Co-ordinate with External (Bank) and Internal (Sale, Account, SA, Technical) parties to follow up for activating merchants within SLA. Verify KYC for mPAY Endusers/mPAY Agents to use services on mPAY App/ Agent App. Prepare related reports to support team. Support team in operations work...