Customer Service Agents

2 days ago


กรงเทพมหานคร, Thailand Gratitude Inc. Full time

Our biggest BPO partner in **Thailand **is urgently hiring for **Thai Customer Service Agents.**

Location: Bhiraj Tower 17th floor, Bangna, Bangkok 10260

Salary offer: 20-22K THB permonth, 1000 KPI, 750 THB Attendance

**Job description**:

- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Maintain basic knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.

**Qualifications**:

- Bachelor degree with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently.
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required

Our Recruitment Team will reach out to you once you are shortlisted.

APPLY NOW AND ENJOY GREAT BENEFIT PACKAGE

**Salary**: ฿20,000.00 - ฿22,000.00 per month

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a Thai?
- Are you okay to work onsite at Bhiraj Tower 17th floor, Bangna, Bangkok for Concentrix Thailand?
- Last drawn salary
- Salary expectation
- WhatsApp number for faster communication
- Notice Period

**Experience**:

- Customer Service: 1 year (preferred)



  • กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full time

    Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...


  • กรุงเทพมหานคร, Thailand Bangna Central Property Co.,Ltd. Full time

    Service Center Agent - Job Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively -...


  • ราชเทวี, กรุงเทพมหานคร, Thailand บริษัท ไวท์ไลน์แอคทิเวชัน จำกัด Full time

    Digital Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตราชเทวี) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...


  • วัฒนา, กรุงเทพมหานคร, Thailand Four Sticky Fingers Full time

    Bartender & Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตวัฒนา) สาขาอาชีพหลัก :...

  • Customer Service Agent

    7 months ago


    บางนา, กรุงเทพมหานคร, Thailand บริษัท อดิ รีซอร์สซิ่ง จำกัด Full time

    Customer Service Agent (มีค่าคอม) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางนา) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...


  • กรุงเทพมหานคร, Thailand TLC Worldwide Full time

    WE ARE HIRING A CUSTOMER SERVICE AGENT (please note that this is a remote working role based in Thailand) Are you ready to join the world's premier MarTech solution? TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with...

  • Guest Service Agent

    9 months ago


    กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Customer Service Agent

    7 months ago


    กรุงเทพมหานคร, Thailand บริษัท สกิลพาวเวอร์ เซอร์วิส (ประเทศไทย) จำกัด Full time

    **Customer Service Agent - English Speaking**: **รายละเอียดงาน**: - Respond to customer inquiries in a timely and professional manner. Resolve customer issues and ensure customer satisfaction. - Demonstrate a professional and friendly attitude when interacting with customers. - Maintain up-to-date knowledge of products and...

  • Guest Service Agent

    3 days ago


    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Reservations Agent

    8 months ago


    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...


  • กรุงเทพมหานคร, Thailand Lexzau, Scharbau GmbH & Co. KG Full time

    **Officer Customer Service Seafreight Import** **Your Responsibilities** - Advise cargo readiness to overseas network agents and follow up shipment - Update shipment status to customer - Review shipping documents as well as provide overseas agent the instruction of B/L draft - Send B/L draft to customer or shipping team to confirm - Follow up final...

  • Guest Service Agent

    9 months ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...


  • บางรัก, กรุงเทพมหานคร, Thailand บริษัท สยาม อะซึมา มัลติ ทรานส์ จำกัด Full time

    Customer Service Officer (พิธีการศุลกากร) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก) สาขาอาชีพหลัก : การค้าระหว่างประเทศ...


  • กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Senior Customer Service (30K-35K) (SDG-103747) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and Overseas agent & Key account for obtaining shipment instructions and follow...

  • Service Agent

    4 days ago


    กรุงเทพมหานคร, Thailand The Food School Full time

    **Service Agent** **Job Objectives** The Test Kitchen’s Hostess support daily shop operations including welcoming and greeting customers, organize upcoming and current booking reservation, assigning table for reservation guest, escorting customers to the dining or bar areas, taking care 3rdparty apps delivery orders, and informed on going promotion,...


  • บางรัก, กรุงเทพมหานคร, Thailand บริษัท สยาม อะซึมา มัลติ ทรานส์ จำกัด Full time

    Customer Service Officer (พิธีการศุลกากร) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก,เขตปทุมวัน,เขตสาทร) สาขาอาชีพหลัก :...


  • กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Guest Service Agent

    6 days ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    6 months ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...