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Team Lead Bpo Local Thai + English
3 weeks ago
**Team Lead BPO Local Thai + English (B2/B1)**
**Location**:Thailand
**Experience**: BPO / Call Centre environment. Familiar with KPI setting
**Requirement**:
- Strong Team Lead / operation management experience
- BPO/Customer Service Industry
- Familiar with KPI/CSAT - can explain how this works
- Good Performance Management - able to explain how to improve performance with valid action plans and follow up
- Strong analytical skills - can analyze step by step logical thinking.
- Good English Communication Skill - at least B2/B1 SVAR level
**Salary**: ฿35,000.00 - ฿38,000.00 per month
**Experience**:
- Customer Service: 1 year (preferred)
- Familiar with KPI/CSAT: 1 year (preferred)
- BPO / Call Centre environment.: 1 year (preferred)
- Team Lead / operation management: 1 year (preferred)
**Language**:
- Thai (preferred)
- English (preferred)
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