Admissions Officer

6 months ago

กรงเทพมหานคร, Thailand ILSC Education Group Full time

**Role**: Admissions Officer

**Reporting **to**: Director of Admissions/National Registrar Managers/ Registrar Team Lead

**Location**: Thailand

**Description**:
As a member of the Global Admissions team, the Admissions Officer is responsible for all aspects of student registrations for all ILSC Education Group & ELS Educational Services locations. This includes but is not limited to working directly with our external agency partners and students and collaborating with ELS and ILSC’s Sales, Accommodations, and Accounting team to ensure a positive and seamless experience for all new students enrolling with ILSC Education Group & ELS Educational Services.

**Duties and Responsibilities**:
The duties of this position include, but are not limited to:

- Responding to inquiries within our response policy and/or redirecting inquiries to the appropriate representative within the
- Advising on our policies and procedures as it relates to student
- Maintaining accurate and complete student files and records, as required by the school’s accrediting body, including add/drop/cancellation logs.
- Providing student or their agent with invoices and all other registration-related
- Assisting and advising external agent partners and students regarding the student journey as it relates to the registration process, as program availability, entry requirements, and study
- Acting as a Sales champion in support of our external agency partners and Sales
- Collecting and processing payment before or on student Accurately identifying and documenting payments (credit card, wire transfer, cash or cheque) received.
- Assisting with preparing documents and information for arrival, orientation, and the first day of
- Creating and distributing reports from Odyssey to support the work of accommodations, academic or accounting teams, school directors, and other senior
- Working on various projects individually or with the team to enhance the registration
- Work together with the upper management to ensure all requests are processed in a 24- hour turnaround and the department's key performance indicators are
- Other duties as

**Essential Qualifications, Skills, and Attributes**:

- Ability to multitask with strong attention to
- Strong communication skills, both written and
- Excellent organizational and computer
- Sales-oriented and Strong team
- Proactive with strong problem-solving and critical-thinking
- The ability to read, analyze, and interpret documents written by non-native speakers of English, transcripts, and financial
- Ability to write clearly, and professionally while being sensitive to the needs of students and
- Fluency in

**Education** **and** **Experience** **Required**
- Post-secondary education
- 1-2 years of sales/customer service/administrative office experience is
- The ability to calculate percentages, discounts, and commissions is
- Comfortable using Microsoft Office 365, including Excel for reporting, is an Previous registration/student services and/or administrative software is an

**About ELS, ILSC, and Greystone College**

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners,

across the USA.
- Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs._

**ILSC and ELS’ Core Values**

**_
Passion: _**_To_ _enrich_ & transform people’s lives._

**_ Innovation_**_:_ _To_ _evolve through creativity & diversity. _

**_Collaboration_**_: To build community & achieve more together. _

**_Respect_**_: To treat everyone with compassion & dignity._

**_ Integrity_**_:_ _To act_ responsibly & ethically in everything we do._

In accordance with ILSC’s Accessibility Policy, ILSC is committed to providing a barrier-free environment. Accommodations are available on request.

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