Broker Account Executive Intern
5 months ago
For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and America, we look after our members wherever they are to make sure they have access to the best careWe are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.
To sustain the growth of the company as well as the expansion of our services we are currently looking for a **Broker Account Executive Intern**
**Essential Job Function**
- Support intermediary sales activities.
- Generate quotes at all levels.
- Report on Sales Performance
- Maintain, monitor, and produce local sales data, and CRM tools.
- Conduct Liberty Liaison.
- Act as an APRIL representative and local point of contact for Liberty agents
- Liaise with all relevant APRIL departments to prevent escalation of relevant issues.
- Ensure the smooth day-to-day running of joint sales, policy, claims, and finance processes.
- Customer Relationship
- Handle agency, corporate agency, financial advisor, broker, and client inquiries promptly, wherever possible resolving issues first-call.
- Coordinate and deliver a response to complex inquiries.
- Act as a local liaison for complex claims, including LOGs and critical/emergency admissions.
- Handle simple (first line) complaints and coordinate responses to more complex issues.
**Required Skills and Qualifications**
- Fluency in English (French will be a plus)
- Successful track record in the insurance industry, ideally health insurance
- Highly numerate, with good working knowledge of Ms Office.
- Able to work under pressure, handle multiple simultaneous challenges, and actively set priorities.
- Excellent interpersonal and communication skills
- Customer-centric, result-driven and good team player Proficient in presenting numerical data effectively.
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