Catering & Events Sales Manager
4 hours ago
Manages sales efforts for the hotel including local corporate and social catering, wedding and group.
- Responds to incoming catering/ wedding opportunities for the hotel.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Work Experience**
- Minimum 3 years experience in Event & Catering Sales
- Able to manage work systematically and well organized
- Excellent English speaking and writing skills
- Interpersonal relations skills
- Good Personality
**Benefits**
- 5 days working
- Provident Fund
- Health & Life Group Insurance
- Night shift allowance
- Training & Development Program
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