Catering Sales Manager

4 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24041923

**Job Category** Sales & Marketing

**Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are t

  • Catering Sales Manager

    3 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Hospitality ON Full time

    **OB SUMMARY** The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue....

  • Sales Manager-catering

    5 months ago

    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    College diploma in Hotel Management or a related field. Previous experience in Catering Sales operation. Passion for leadership and teamwork. Eye for detail to achieve operational excellence. Excellent guest service skills. Proficient in English and Thai and computer literate. **Job skills required**: English, Sales, Thai, Teamwork

  • Senior Catering Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24041915 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for handling local social catering opportunities for the property. Responsible...

  • Assistant Sales Manager, Catering

    4 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Area Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Unilever Full time

    Area Sales Manager - Hotel, Restaurant and Catering (South) Job Scope: Area Sales Manager (Southern of Thailand - HORECA) is responsible for leading sales teams in responsible areas to reach sales targets. Primarily tasked with hiring and training team members, setting quotas, evaluating, and adjusting performance, and developing processes that drive...

  • Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Sales Manager / Sales Manager (Catering & Event Sales) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...

  • Catering Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Capella Hotel Group Full time

    THA Full Time 5 days works week / Health Insurance / SSO / Uniform / Duty Meals / Provident Fund Position Overview Responsible for achievement of catering revenue and sales pertaining to the hotel's other revenue earning services and facilities as well as to maximize guest experience. Take full responsibility to manage, coordinate and be accountable for...

  • Assistant Catering Sales Manager

    4 months ago

    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Senior Sales Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24160500 **Job Category** Sales & Marketing **Location** Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...

  • Senior Sales Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24058879 **Job Category** Sales & Marketing **Location** The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing large group/catering...

  • Cluster Senior Sales Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24093150 **Job Category** Sales & Marketing **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing large...

  • Senior Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23175223 **Job Category** Sales & Marketing **Location** Bangkok Sukhumvit 101 - Marriott Executive Apartments, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing...

  • Pre Sales-technical Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Logitech Sales & Marketing Full time

    **The Role**: - This Pre Sales-Technical Manager is responsible for video collaboration (VC) & Personal Workspace (PW) product technical analysis during the sales process. - This position works closely with sales to design solutions and help the sales team, resellers and end users to understand and implement Logitech into VC/PW solutions. - This is a key...

  • Sales Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24040293 **Job Category** Sales & Marketing **Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing group/catering-related...

  • Sales Executive

    4 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24031414 **Job Category** Sales & Marketing **Location** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Position Summary** The Sales Executive is primarily responsible for handling...

  • Sales Manager

    3 months ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a Shopping Mall. - Selling venue. (Event, Meeting Room, Catering, etc.) - Being a part of the sales team to generate sales revenue and new customers to achieve the company’s sales target Maintaining relationships with customers. - Establishing sales objectives, forecasting, and developing annual sales strategies. - Establishing and adjusting...

  • Wedding Account Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24041237 **Job Category** Sales & Marketing **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Catering Sales Manager is responsible for...

  • Sales Manager, Destination Sales, Tvcm

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24058630 **Job Category** Sales & Marketing **Location** Thailand Area Office, 19th Floor, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** This role is a key contributor to the Destination Sales team. The Sales Manager, Destination...

  • Sales Manager, Wedding + Catering

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24094849 **Job Category** Sales & Marketing **Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Assistant Catering Sales Manager

    4 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding...