Relationship Management Supervisor

6 months ago

กรงเทพมหานคร, Thailand Fullerton Markets International Limited Full time

**Job Overview**

We are an Online Forex Brokerage currently seeking to employ Relationship Management Supervisors in Asia Pacific Region to expand our growing professional team. We are looking for an enthusiastic executive to contribute in generating sales for our company.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships and be also able to lead a team of Relationship Management Executives, displaying good leadership to motivate and inspire their team.

An effective Relationship Management Supervisor must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

**Responsibilities**:

- Contact potential or existing customers over the phone or message to inform them about company's product or service
- Initiating sales with potential customers over the phone
- Asking questions to engage customers and keep the conversation going
- Follow up unresolved client concerns where necessary
- Listening to the customers' needs to generate repeat sales
- Keep records of calls and sales and note useful information
- Go the extra mile to meet sales quota and facilitate future sales
- Keep up to date with financial markets news and knowledge

**Requirements**:

- Proven experience as telesales representative or other sales/customer service role and the ability to learn about products and services and describe/explain to clients
- Able to lead a team of Relationship Management Executives and motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
- Proven track record of successfully meeting sales quota preferably over the phone
- Good verbal and written skills in English and local languages
- PC literature and understand Microsoft office and Excel with ease
- Cool-tempered and able to handle rejection
- Good communication skills are needed to handle and respond to questions and feedbacks from customers
- Independent and disciplined while working at home
- Preferably with at least 3 years of working experience

**Benefits**

We offer an attractive compensation and benefits package for successful applicants which includes:

- 5-days work environment
- Annual Leave (14 Days)
- Attractive Commission Package
- Salary Negotiable

**Salary**: ฿20,000.00 - ฿30,000.00 per month

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Expected Salary Range

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

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