
(Manager - Avp), Production Support
4 weeks ago
Card Payment Modules.
Experience in Global Markets and Trade Finance.
**Responsibilities**:
Being able to partner with Technology and Business stakeholders to derive and drive strategic actions in providing a stable Production environment.
Coordinate between various teams like Infrastructure, development and SG Support team to resolve, analysis of root cause for complex issues.
Follow thru to ensure each problem is resolved according to SLA.
Ensure escalation and communication to stakeholders as necessary.
Lead and manage implementation of small job request e.g. query report, security patch, DR&RDR exercise, infrastructure change, regression test, etc.
Create functional specifications for business and for the operations & processing center.
Create design specifications as guide for program developers.
Prepare and present status of incident reports.
Bachelor degree or higher in Computer Science, Statistics or Computer Engineering.
At least 5-7 years experience in Global Markets and Trade Finance.
**Communication skill**: communicate technical and complex information both orally and in writing.
**Job skills required**: Finance, Compliance, Coordinate
**Job skills preferred**: Statistics, Murex, Swift
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