Customer Service Business Planning Manager

Exploring and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units. Defining new business development analysis and requirements to support contact center operations, outsourced contact center, AIS Shops, and relevant business units. Coordinating with relevant business...

Our client is a leading company in the sales, marketing, and distribution of specialty chemicals and food ingredients. **Responsibilities & Duties** - ** Demand-Supply Planning** - Developing and reviewing demand and supply plans on an assigned business unit or a group of products/suppliers. - Managing and monitoring inventory following the stock target,...

รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:9 ตำแหน่ง**สถานที่ปฏิบัติงาน...

**Role Purpose**: As the Customer Service Manager within our Contact Centre Operations Team, you will be responsible for maintaining relationships with customers, internal stakeholders and external stakeholders and ensuring high standards of customer service is provided. **Key responsibilities include**: - Achieve the key performance indicators targets...

The Customer Service Officer (Supply Chain Management) is responsible for supporting our business growth consistently, who primary responsibilities to interact with customer to provide and process information in response to inquiries, concern and requests about product and service. - The Customer Service Officer (Supply Chain Management) will handle with...

วันที่: 4 มี.ค. 2565 ตำแหน่งที่ตั้ง: กรุงเทพมหานคร, ไทย บริษัท: ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน) **Job Summary**: Strategic Planning** **role is responsible for Consumer Finance’s strategy...

At least 3-5 years experience in Cloud/IT Product manager or Channel manager. Cloud business marketing or product experience. Cloud Presales/ Cloud Solution Sales. Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space. Conduct in-depth consultations with potential customers to understand their business goals,...

ABOUT UNILODE POSITION OVERVIEW The ULD Planning Manager will be taking the lead to: - Manage several regional Planning Leads, define and implement business process improvements and standardization in ULD Planning domain. - Improve ULD Management Service Quality, Customer Satisfaction and Dispo performance/ ULD utilization. - Act as key point of...

สมัครโปรดคลิกที่ปุ่ม "Apply" **Job Description**: - Study the customer insights analytics, market change and trends, and prepare executive summary and analysis report to management - Monitor the progress tracking of Private Banking projects and campaigns to ensure that the deliverables are align with the plan -...

รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตคลองเตย),...

Analyze customer profile and usage behavior to develop the marketing campaign to increase revenue both voice and internet services, as well as value-added services. Manage upsell and anti revenue dilution campaign through all service channels both online and all service touch points. Coordinate with related parties to ensure marketing campaign readiness and...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

ตำแหน่ง Sales Planning 1 Manager วันที่ 08/11/2566 ความรับผิดชอบ 1. Plan and generate outstanding balance campaign for existing customer. 2. Plan the campaign and solution to protect closing customer of RL business. 3. Improve and propose e-service and new service function to serve existing...

Job Function: Software & Cloud Services The role: - As a Customer Success Manager, you will provide support to customer partners across, CxO, Operations and Business Units, in order to make sure we deliver business outcomes with the best customer and delivery experience resulting in customer retention and new leads/opportunities. You will have excellent...

**Sales support**: - Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction. - Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery. - Contract management to ensure smooth operations in line with contracts (prices,...

**Aufgaben**: - Customer Services Pricing & Reporting, Marketing & Communication (CSM) HUB SEA1 (Thailand & Vietnam)- Develop SEA 1 Pricing Strategy and maintain price competitive level in the Market, ensure maximize MBTh Margin and comply with Pricing process & Guideline. - Develop contemporary BI & Reporting system to well equip with result for management...

3-4 years experiences in customer service. Able to analysis and come up with strategies. Positive Attitude,Good with people,self-motivated. He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved. He/she will responsible for customer baskets analysis...

**Aufgaben**: - Initiate and develop new Customer Services product concept to increase the market exploitation and opportunity in order to set up CS activities that could increase CS turnover to achieve CS OP revenue - Enhancement Parts trading business to achieve CS revenue and expansion Parts trading business opportunity on potential sales area, cooperate...

Position Summary 1. Support internal management decision-making by producing business performance analysis which is identified, measured and delivered economic information of business activities by accounting method. 2. Establish management and execution plans and conduct financial supports such as managing actual implementation of plans to maximize...

We are seeking a dynamic and result-driven Customer Service Manager to lead our customer support team. This role is perfect for a professional passionate about customer service excellence and eager to grow within a tech-driven environment. This role is to elevate the customer experience through world-class standard of customer service from general customers,...