Account Manager
23 hours ago
Key Responsibilities
- Maintain long-term client relationships, build trust, and serve as the main point of contact.
- Understand clients' brands, marketing strategies, and objectives, and translate them into clear plans or campaigns.
- Plan and manage overall project scope, timelines, budgets, and resource allocation.
- Coordinate with internal teams (e.g., Strategy, Creative, Content, Influencer, Media, Production) to ensure projects run according to plan.
- Review and ensure work quality before delivery, aligning with Brand CI, objectives, and KPIs.
- Monitor campaign performance, analyze results with relevant teams, and prepare reports and presentations for clients.
- Propose improvements, optimizations, or upsell new services that meet client needs.
- Manage issues and resolve problems effectively for both clients and internal teams.
- Support and ensure smooth, standardized operations of the Client Solution team.
Qualifications
- Bachelor's degree or higher in Marketing, Communication Arts, Business Administration, or a related field.
- 3–5+ years of experience in Account Management, Client Service, or Project Management within an advertising agency, digital agency, influencer marketing, or related fields.
- Strong understanding of digital marketing, social media, and influencer marketing.
- Excellent communication, negotiation, and presentation skills.
- Strong project management, time management, and prioritization skills.
- Strong problem-solving abilities, strategic thinking, and a holistic view of clients' businesses.
- Ability to work well under pressure and adapt to changing client requirements.
- Proficiency in English for communicating with international clients is a plus.
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