URGENT Sales Manager
2 weeks ago
Location: APL Line, Bangkok
Salary: Base 70–100K + Phone 1,000 + Car 2,500 + Toll/Parking 1,000 + Fleet card 250 km
Commission: None
Incentives: Quarterly & Annual incentive (up to 3x base salary)
Department: Duty Free
Reports to: Managing Director
POSITION PURPOSE
Lead and grow the company's Duty Free & Freezone export business by developing strategic partnerships with key customers in Thailand's border areas and neighbouring countries.
Drive full sales performance, including P&L responsibilities, pricing strategy, trade terms, and customer relationship management to achieve both short-term results and long-term business expansion.
KEY RESPONSIBILITIES
Key Account & Export Sales Management
- Manage and strengthen relationships with key duty free and freezone customers
- Act as the primary contact for customers: promotion planning, negotiation, annual agreements, business reviews, new product launches, and customer fulfillment.
- Understand customer strategies and align them with company brand objectives to maximize business opportunities.
- Develop annual sales plans, pricing strategies, discount schemes, and promotional activities for assigned export/freezone territories.
- Conduct regular business performance analysis, highlighting opportunities, risks, and action plans to achieve sales, profit, and growth targets.
- Troubleshoot and follow up critical issues such as forecasting, delivery, cash collection, and DSO management.
- Work closely with Marketing, Finance, Logistics, and other support functions to deliver best-in-class service to customers.
- Monitor and share market intelligence: competitor activities, category trends, pricing movements, and consumer insights.
- Coordinate with internal resources (IT, HR, Logistics) to support customer performance and business expansion.
- Manage and develop the Duty Free sales team (currently 2 team members).
- Provide coaching, training, and guidance to enhance team capability and drive overall sales performance.
KEY MEASURES OF SUCCESS
- Sales target achievement and year-on-year growth
- Profit improvement
- DSO (Days Sales Outstanding) management and cash flow performance
REQUIREMENTS
Qualifications & Experience
- Bachelor's degree in Business or related fields.
- 6–7+ years of experience in FMCG sales; experience in Export Sales, Duty Free, CML Export, or Border Trade is a strong advantage.
- Experience managing northern/ northeastern regions or neighbouring-country customers is highly preferred.
- Background working with wholesalers, freezone distributors, or border trade markets is a plus.
- Strong customer relationship skills with excellent negotiation ability.
- Proven ability to manage P&L, pricing, and trade terms.
- Strong communication in Thai and English; confident, agile, professional personality.
- Strategic thinker with hands-on execution capability; highly proactive and energetic.
- Good leadership capability; experience supervising or coaching a sales team.
- Strong problem-solving, decision-making, planning, and organizational skills.
- Computer literate: Excel, PowerPoint, and MS Office.
- Flexible to travel and work extended hours when required.
- Knowledge of merchandising and retail operations is an advantage.
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