Training Manager

3 hours ago


Phuket, Phuket, Thailand HR Le Méridien Phuket Mai Khao Beach Resort Full time

We are seeking a passionate, creative, and service-focused Training Manager to join Le Méridien Phuket Mai Khao Beach. In this role, you will play a vital part in shaping our learning culture, elevating the guest experience, and inspiring associates through exceptional talent development.

As a key member of our leadership team, you will be responsible for driving our brand values and philosophy by ensuring all training and development initiatives are thoughtfully aligned with the resort's mission, vision, and business goals.

In this dynamic position, you will collaborate closely with department leaders to identify skill gaps, assess training needs, and design comprehensive learning strategies that promote both individual growth and organizational excellence. You will design, develop, and deliver a wide range of training programs, including product knowledge, brand and service culture, customer service excellence, and leadership development. Every learning experience should be engaging, effective, and aligned with Marriott International standards.

You will also oversee onboarding programs, succession planning, and performance development, while continuously evaluating the impact of training through assessments, feedback, and performance metrics to ensure measurable improvements and sustainable results.


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