Executive, Operations Partnership

1 week ago

Bangkok, Bangkok, Thailand Compasia Co., Ltd. Full time

Work Days: Monday–Friday at Office

Responsibilities

Partnership Engagement

  • Manage new partner registration and onboarding processes.
  • Coordinate with external partners and retail stores to ensure smooth daily operations.

Partner Marketing Support

  • Support partners on POSM, social media, artwork production, and delivery.
  • Collaborate with regional production teams or local vendors for media production—covering brief preparation, content provision, localization/translation, and final review before partner distribution.
  • Collect and track partners' media activation at stores to ensure visibility and campaign compliance.

In-store Promoter (PC) Support

  • Manage inventory and distribution of PC uniforms and ID badges.
  • Coordinate PC onboarding at partner stores and communicate updates to relevant stakeholders.
  • Conduct mystery shopper audits at stores to evaluate promoter performance.

Customer Service

  • Monitor inquiries and device trade-in activities across CompAsia's owned channels (LINE OA, C2B Portal) and partner online channels (B2B Portal).
  • Communicate with customers regarding device trade-in (C2B trade-in only).
  • Coordinate with customers, internal teams, and logistics partners on device pick-up/drop-off arrangements.
  • Liaise with the accounting team to ensure timely and accurate payment processing.

Reporting & Analysis

  • Extract and compile reports from internal systems for operational and performance analysis.
  • Maintain and manage Excel spreadsheets for reporting, tracking, and monitoring purposes.

Team Collaboration & Support

  • Work closely with internal CompAsia teams to align processes, share updates, and improve operational efficiency.
  • Provide administrative and coordination support as required.

Requirements

  • Bachelor's degree in any field.
  • Proficiency in Microsoft Excel (formulas, pivot tables, charts).
  • Strong coordination, organizational, and communication skills.
  • Detail-oriented and able to manage multiple tasks effectively.
  • Good command of both English and Thai (written and spoken).
  • Experience in reporting, operations, or partnership management is an advantage.
  • Ability to collaborate with cross-functional teams and external partners.

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