QA Lead/Manager
6 days ago
Location: True Digital Park, BTS Punnawithi (Hybrid Working) - Onsite at least 3 days
About the RoleWe are looking for a Senior QA Leader to own and drive quality across our enterprise SaaS platform.
This role covers QA strategy, automation at scale, and cross-functional collaboration with Product, Engineering, and international stakeholders.
You will play a key role in ensuring release readiness, system reliability, and continuous quality improvement, with growing adoption of automation-first and AI-assisted testing.
Key Responsibilities
- Own end-to-end QA strategy for enterprise SaaS products
- Lead and scale test automation across web, API, and performance testing
- Design, maintain, and improve automation frameworks (Cypress, Playwright, Selenium, Robot Framework, JMeter)
- Apply AI-assisted testing to improve test coverage, regression efficiency, and defect detection
- Partner with Product and Engineering on architecture, requirements, and release decisions
- Coach and mentor QA engineers; review test design and raise team quality standards
- Communicate quality status, risks, and release readiness in English to foreign stakeholders
- Drive continuous improvement in QA processes, tools, and metrics
Qualifications
- 7+ years of experience in QA for enterprise or SaaS systems
- Strong hands-on experience in automation testing frameworks (Cypress, Playwright, Selenium, Robot Framework, JMeter or equivalent)
- Good understanding of web technologies, APIs, and databases
- Practical experience or strong interest in AI-assisted testing and applying it meaningfully in real QA workflows
- Experience working in Agile / Scrum environments
- Leadership experience in mentoring or leading QA engineers
- Strong analytical thinking and ownership mindset
- Good to excellent English communication skills - able to present, explain trade-offs, and discuss quality risks with international stakeholders
Nice to Have
- Experience with financial, investment, or high-compliance systems
- Experience in scaling QA for fast-growing product teams
- Exposure to AI-driven or intelligent testing tools
Why Join Us
- You are not just "running tests" — you are shaping how quality is defined and delivered
- High ownership and visibility with senior internal and foreign stakeholders
- Real opportunity to push automation and AI-driven testing forward, not just talk about it
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