Customer Service Specialist

4 days ago

Bangkok, Bangkok, Thailand SBOBET Full time

About SBOBET

SBOBET is one of the world's leading online gaming brands, recognized for its innovative and reliable sports betting services. Operating across Asia and Europe—with its European license issued by the Isle of Man—SBOBET delivers a comprehensive range of betting options on all major sports. With multilingual support and a strong international presence, the platform serves a diverse and global user base.

Job Location

:
Colombo, Sri Lanka

Key Responsibilities
:

  • Handling and replying to customer inquiries through email, phone, and a-live clients.
  • Maintaining customer relations.
  • Providing feedback to Supervisor/ Head on customer's needs/feedback.
  • Preparing and generating reports/relating customer queries.
  • Researching into customers' queries/concerns into the systems.
  • And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.

Qualifications and Skills:

  • Experience in customer service is an advantage.
  • Must be proficient in using email, live chat, and other online communication tools.
  • Highly organized, self-motivated, and able to work independently as well as in a team environment.
  • Proficient in Microsoft Office.
  • Language: Thai and English

Employee Benefits

As part of our commitment to supporting our international team members, we offer a comprehensive benefits package, including:

  • Provided Accommodation -
    Comfortable housing fully covered by the company to support a smooth relocation experience.
  • Meal Allowance -
    Monthly meal stipend to support your daily living expenses.
  • Paid Leave -
    Enjoy a healthy work-life balance with generous paid vacation and personal leave entitlements.
  • Work Visa & Permit Assistance -
    Full support in securing your legal documentation, including work visa and permit processing.
  • Additional Benefits -
    Access to various team engagement activities, cultural experiences, and other perks to ensure a fulfilling and enjoyable work environment.

Looking for your next opportunity in customer service? Join our team and help support customers around the world. Apply now to be part of a growing international company.

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