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Marketing Specialist

3 weeks ago

Bangkok, Bangkok, Thailand 51Talk Full time

Community Operations Specialist (English Learning Community)

We are looking for a Community Operations Specialist to manage and grow our online English learning communities for parents and students.

Key Responsibilities

  • Manage LINE / online learning communities and daily user engagement
  • Execute English learning camps and activities based on SOPs
  • Provide basic spoken English guidance, encouragement, and feedback
  • Create and organize community content, learning materials, and announcements
  • Support community growth through invitations and referrals (non-sales)
  • Guide new users through registration and trial class booking
  • Collect user feedback and share insights for continuous improvement

Qualifications

  • Education
    : Bachelor's degree or higher; livestream sales or sales training is a plus.
  • Experience
    : 2–3 years in online education or e-commerce sales; 1+ year in team management; experience in building community sales systems is preferred.
  • Technical Skills
    : Proficient in Line, Facebook Live, Zoom, and Excel.
  • Language
    : Business-level Chinese and/or English
  • Core Competencies
    : Strong in livestream conversions, community operations, and team leadership.
  • Soft Skills
    : Resilient under pressure, cross-culturally communicative, quick learner, and results-driven.

Benefits

  • Comprehensive health insurance
  • Free English classes
  • Provided food and beverages
  • Promising career growth opportunities
  • Extra special holidays
  • Regular monthly activities
  • As per company policy