Executive, Retail Marketing

2 weeks ago

Pathum Wan, Bangkok, Thailand Frasers Property Management Services (Thailand) Co., Ltd. Full time

We are looking for a great confident candidate who has a passion for success. If you believe you are qualified for this position, please submit your application with a detailed resume in English by clicking "Apply Job''

Job Summary:

The Tenant Relations Coordinator in this context serves as a crucial liaison between marketing team and the retail tenants. This role ensures that tenants are informed, engaged, and well-supported with marketing programs and initiatives, helping to drive tenant satisfaction, and participation.

Responsibilities:

  1. Coordinating Marketing and Promotional Campaigns with Retail Tenants:

  2. Work closely with retail tenants to plan, implement, and track marketing and promotional campaigns and encourage their participation on Marketing campaign (e.g., Membership Privileges, Tourist Privileges, One Bangkok cash vouchers etc).

  3. Serving as the Primary Point of Contact for Marketing Inquiries:

  4. Act as the main contact for tenants with marketing-related inquiries or concerns.

  5. Address any questions or issues related to marketing participation and benefits.

  6. Providing Standard Marketing Support Package to Tenants:

  7. Provide tenants with the necessary standard marketing support materials and guidelines (e.g., marketing collateral, digital assets, promotional tools).

  8. Assist tenants in understanding how to utilize marketing resources effectively to enhance their business and drive customer engagement.

  9. Ensure tenants have access to the correct marketing support package, including templates, logos, and other promotional assets.

  10. Collecting and Managing Tenant Information for Marketing Materials:

  11. Request and collect up-to-date tenant information (e.g., shop details, offerings, special promotions) for inclusion in property-wide marketing materials.

  12. Coordinate with tenants to ensure the information provided is accurate and current for use in brochures, websites, social media, or newsletters.

Skills and Competencies Required:

  • Marketing Knowledge
  • Communication Skills: Strong ability to communicate marketing opportunities clearly and effectively to tenants.
  • Organization: Ability to manage multiple requests and marketing initiatives efficiently.
  • Customer Service: Ability to provide excellent service to tenants, resolving any marketing-related issues or concerns.

Qualifications:

  • Bachelor's degree in business administration with concentration on marketing, management or related program.

Learn more about our One Bangkok Project:

***Only shortlisted candidates will be notified.***

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