Sales Operations Executive

1 week ago


Bang Rak, Bangkok, Thailand Iris 2005 Company Limited Full time ฿1,200,000 - ฿2,400,000 per year

Sales Operations Executive play a key role in bridging the gap between strategy and execution by implementing sales processes, managing data, and ensuring that sales activities align with organizational goals and support the sales team's efficiency and success.

This role involves overseeing the operational aspects of the sales process, analyzing performance data, and ensuring that the sales team has everything they need to meet revenue targets.

Primary Responsibilities:

* Sales Process Optimization: Design, implement, and refine sales processes to improve efficiency and scalability.

* Data Management and Reporting: Oversee the collection, analysis, and reporting of sales data to track performance and identify trends.

* CRM Administration: Manage and optimize the use of CRM systems (e.g., Salesforce, HubSpot) to ensure data accuracy and user adoption.

* Performance Metrics: Monitor key performance indicators (KPIs) to measure sales team productivity and effectiveness.

* Sales Forecasting: Assist in forecasting sales revenue and setting achievable targets for the sales team.

* Collaboration with Leadership: Work closely with sales leadership to align operational strategies with business objectives.

* Incentive Program Management: Develop and oversee compensation plans, sales incentives, and commission structures.

* Technology Implementation: Evaluate, implement, and manage sales tools and technologies to support the sales process.

Skills and Qualifications:

* Bachelor or higher degree in related fields.

* At least 3 years experience in the similar role & responsibilities in retail business, preferably fashion, beauty, or lifestyle business.

* Analytical Skills: Proficiency in analyzing data and generating insights to inform decisions.

* Technical Proficiency: Strong familiarity with CRM systems (e.g., Salesforce, Zoho), sales tools, and data analytics platforms (e.g., Tableau, Excel).

* Problem-Solving: Resourcefulness in identifying inefficiencies and implementing effective solutions.

* Communication Skills: Ability to present findings and recommendations clearly to sales teams and leadership.

* Time Management: Expertise in prioritizing tasks and managing multiple projects simultaneously.

* Collaboration: Strong interpersonal skills for working effectively with cross-functional teams, including sales, marketing, and finance.

* Attention to Detail: Accuracy in data management and process implementation.

* Knowledge of Sales Processes: Deep understanding of the sales cycle, methodologies, and best practices.

* The ability to work in a fast-paced manner and understand the retail business environment.



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