Partnership Manager

2 weeks ago

Bangkok, Bangkok, Thailand WOGI Full time

Job Responsibilities

Account Acquisition & Growth

  • Drive the acquisition and expansion of strategic merchant partnerships across Thailand.
  • Develop tailored approaches to deepen collaboration and maximize merchant performance.

End-to-End Partnership Management

  • Lead the full partnership cycle: lead generation, outreach, meetings, negotiations, contracting, onboarding, and integration coordination.
  • Ensure seamless execution and high-quality partner experience throughout all stages.

Strategic Merchant Development

  • Identify growth opportunities and propose initiatives that enhance merchant performance and adoption.
  • Contribute insights that shape the Thailand partnership strategy and product offerings.

Operational Relationship Management

  • Maintain strong operational relationships with key merchant partners.
  • Ensure merchants receive timely support, clear communication, and effective issue resolution.

Lead Generation & Opportunity Development

  • Segment and prioritize merchant categories aligned with Thailand market needs.
  • Strengthen WOGI's catalog by building and maintaining accurate, compelling merchant listings and proposals.

Administrative & Reporting Support

  • Ensure accurate contract management and internal documentation.
  • Track partnership performance and prepare weekly progress reports with Line Managers.

Cross-Functional Collaboration

  • Collaborate closely with regional, product, operations, and finance teams to support Thailand-related initiatives.
  • Work with internal stakeholders to ensure operational readiness and alignment on partnership execution.

Merchant Communication & Issue Resolution

  • Manage daily merchant communications and operational workflows.
  • Lead escalation handling and resolve issues with speed, clarity, and professionalism.

Technology & Services Knowledge

  • Maintain strong knowledge of WOGI's products, services, and catalog capabilities.
  • Confidently explain offerings and propose solutions aligned with merchant needs.

Additional Duties

  • Support additional tasks and assignments to advance the goals of the Partnership team.

Key Requirements

  • Strong relationship builder with high confidence in engaging decision-makers.
  • Strategic mindset with the ability to identify opportunities and influence outcomes.
  • Minimum 3 years of experience in partnerships, business development, or account management; experience with key accounts is an advantage.
  • High commercial awareness and strong analytical judgment.
  • Highly organized, detail-oriented, and capable of managing multiple workflows.
  • Excellent communication skills; fluency in English is required.
  • Able to operate independently, take ownership, and thrive in a fast-paced environment.

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