Customer Success Specialist

1 day ago


Bangkok, Bangkok, Thailand TP Full time

Bachelor's degree holder is required.

Minimum 2 years of working experience is a Must.

Fluent in Taiwanese Mandarin (spoken and written).

Good command of English for internal communication.

Previous experience in customer service, call center, or similar roles preferred.

Excellent written and verbal communication skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and work in a fast-paced environment.

Proficient with computer systems and CRM tools is a plus.

Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.

Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.

Identify customer needs and offer appropriate solutions or alternatives.

Maintain accurate records of interactions and transactions in the system.

Escalate complex issues to the appropriate departments when necessary.

Meet performance targets related to response time, customer satisfaction, and quality metrics.

Contribute to continuous improvement by providing customer feedback and suggestions.

Job skills required: English, Mandarin



  • Bangkok, Bangkok, Thailand SupportYourApp Full time

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...


  • Bangkok, Bangkok, Thailand Venture Smarter Full time

    The Role: Venture Smarter is looking for a proactive and customer-focused individual to join our team as a Customer Success and Support Specialist. In this role, you'll ensure our clients have the best possible experience with our products and services, provide expert support, and build lasting relationships.Location: RemoteMonthly Salary: $5,500Key...


  • Bangkok, Bangkok, Thailand Teleperformance Malaysia Sdn Bhd Full time

    【Position】Thai Customer Service Specialist(Internship/Work Visa Available)【Job Responsibilities】As an official representative of a well-known ride-hailing platform, you will provide consultation and answer inquiries for users in Thailand via hotline or online chat, and record customer needs.Follow up with customers, check related information, and...

  • Customer Success

    1 day ago


    Bangkok, Bangkok, Thailand FICO Full time

    The OpportunityWe are seeking a dynamic Customer Success Manager to drive customer retention, expansion, and advocacy within our LAER (Land, Adopt, Expand, Renew) go-to-market model. This role is critical to ensuring customer success throughout their lifecycle, maximizing ARR growth, and preventing churn through proactive relationship management and...


  • Bangkok, Bangkok, Thailand Flowaccount Co., Ltd. Full time

    About UsAt FlowAccount, we are at the forefront of revolutionizing the way businesses manage their critical operations. We offer a comprehensive SaaS solution that covers billing, accounting, payroll, product inventory, and mobile Point of Sale (PoS) systems, enabling our clients to streamline their processes and focus on what matters most – growth.About...


  • Bangkok, Bangkok, Thailand GoPomelo Co., Ltd. Full time

    Job PurposeThe Customer Success Consultant ensures clients achieve measurable business value from GoPomelo's cloud and AI solutions. This role partners with customers throughout their post-sales journey — from onboarding to adoption and optimization — to help them maximize product usage, satisfaction, and long-term partnership success. The consultant...

  • Customer Success

    2 weeks ago


    Bangkok, Bangkok, Thailand Darwinbox Full time

    About Darwinbox:Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+...


  • Bangkok, Bangkok, Thailand Sprout Solutions Full time

     We are searching for the person to join our Customer Success Management team. Successful candidates will find our working environment to be friendly and direct. Reports to:AVP of Customer Success, PHWork Setup: Hybrid  About the RoleAs a Customer Success Associate, you will support both the Implementation and Customer Success teams in ensuring an...

  • Customs Specialist

    2 weeks ago


    Bangkok, Bangkok, Thailand GFS - Global Freight Services Full time

    Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:Responsible for managing and coordinating efficient, cost-effective Customs clearance operations. Implements and trains on policies and procedures, maintains the HTS Code database, and advises on Customs and FTA regulations. Performs...

  • Customs Specialist

    2 weeks ago


    Bangkok, Bangkok, Thailand Li & Fung Full time

    Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:​Responsible for managing and coordinating efficient, cost-effective Customs clearance operations. Implements and trains on policies and procedures, maintains the HTS Code database, and advises on Customs and FTA regulations. Performs...